Monotype

AIAutomation&AgenticSystemsEngineer

$130–155k Woburn, Massachusetts, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“AI Automation & Agentic Systems Engineer at Monotype. Skills: AI automation, Agent orchestration, Workflow design. Design AI-driven workflows. Configure AI-driven workflows”

Industry & Context.

Problems you'll solve

Problem-solving abilities; Operational complexity

What They're Looking For.

Must Have

3+ years IT administration, 3+ years business systems analysis, 3+ years automation, 3+ years workflow configuration, 3+ years technical operations, 1+ year AI tools experience, 1+ year AI automation platforms experience, 1+ year LLM-powered workflows experience, Experience configuring AI agents, Experience orchestrating AI workflows, Experience with low-code/no-code tools, Understand business process automation, Integrate enterprise systems using APIs, Integrate enterprise systems using connectors, Integrate enterprise systems using automation platforms, Work across SaaS enterprise tools, Systems-thinking abilities, Problem-solving abilities, Focus on automation, Focus on operational efficiency, Work cross-functionally with business stakeholders, Work cross-functionally with technical teams, Implement practical AI-driven solutions, Explain technical workflows to non-technical audiences, Experience with AI technologies

Nice to Have

Bachelor's degree preferred, Builder mindset, Curiosity around AI automation, Curiosity around agentic technologies, Comfort navigating ambiguity, Comfort with evolving business requirements, Self-directed, Ability to work independently, Ability to take ownership, Interested in improving operational efficiency, Experiment-driven mindset, Willingness to learn, Willingness to adapt

What You'll Do.

Design AI-driven workflows

Configure AI-driven workflows

Design multi-agent automation systems

Orchestrate multi-agent automation systems

Manage AI automations

Configure integrations

Configure workflows across enterprise platforms

Configure workflows across internal business systems

Translate business requirements

Translate operational requirements

Implement scalable AI-enabled automation solutions

Connect systems using APIs

Connect tools using APIs

Connect systems using connectors

Connect tools using connectors

Connect systems using workflow automation technologies

Connect tools using workflow automation technologies

Support integrations across platforms

Implement RAG workflows

Implement enterprise knowledge retrieval

Establish operational processes

Establish monitoring practices

Establish governance practices

Collaborate with business stakeholders

Collaborate with IT teams

Collaborate with operations leaders

Identify automation opportunities

Contribute to AI automation strategy

Contribute to orchestration strategy

Continuous improvement

How You'll Work.

Team & Collaboration

Partner with GTM teams; Partner with Finance teams; Partner with Legal teams; Partner with HR teams; Partner with Support teams; Partner with Customer Success teams; Collaborate with business stakeholders; Collaborate with IT teams; Collaborate with operations leaders

Communication Scope

Explain technical workflows

Full Job Description

_A_ _re you our “TYPE”?_ _Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. _ _Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at_[ _www.monotype.com_](http://www.monotype.com) _._ We are seeking an AI Automation & Agentic Systems Engineer to help transform enterprise workflows through AI-first automation and intelligent agent orchestration. In this role, you will partner closely with teams across the organization — including GTM, Finance, Legal, HR, Support, and Customer Success — to identify high-impact automation opportunities, redesign manual processes, and implement scalable AI-driven solutions. You will build and orchestrate intelligent agent systems using modern LLM platforms, orchestration frameworks, retrieval architectures, and enterprise integrations. This role requires a unique blend of systems engineering, AI architecture, workflow design, and product thinking. This is a highly cross-functional, hands-on engineering role ideal for someone who thrives in ambiguity, enjoys solving operational complexity, and is passionate about applying AI to real-world business challenges. ** __What you’ll be doing:__** * Design and configure AI-driven workflows and multi-agent automation systems that streamline and orchestrate business processes * Build and manage AI automations using low

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