Dragos
ICS/OT Cybersecurity
AIandCloudSolutionsSupervisor
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“AI and Cloud Solutions Supervisor at Dragos. Skills: AI and Cloud Solutions, enterprise cloud infrastructure management, internal AI delivery, AWS, Azure, LLM-based applications. Implement and manage AI-powered tools, copilots, and workflow automations from POC to production. owning the full technical lifecycle including integrations with enterprise systems via APIs, webhooks, MCP servers, and core SaaS tooling”
What You'll Achieve.
turn prioritized business problems into reliable, secure, and scalable production services; making them production-ready; maintain visibility and control over cloud spend; drive continuous improvement; iterate based on real-world usage and business outcomes
Industry & Context.
turn prioritized business problems into reliable, secure, and scalable production services; debugging complex multi-service environments; reason carefully about tradeoffs and long-term maintainability of AI-infused systems
All new hires must pass a background check as a condition of employment.
What They're Looking For.
Must Have
3+ years of software or systems engineering experience delivering internal tools or services end-to-end (design, build, deploy, operate), at least 1 year supervising or leading technical staff, Demonstrated expertise with AWS and Azure core infrastructure services, including serverless and data services, ability to architect and operate production workloads and select the right service for a given use case, Experience with AWS and Azure cost management practices, including Cost Explorer, Budgets, and tagging strategies, Experience building LLM-based applications and enterprise integrations, including APIs, MCPs, automation frameworks, and workflow orchestration, Working knowledge of practical AI implementation patterns including embeddings, retrieval, prompt engineering, evaluation, and safe rollout practices, experience on enterprise AI platforms such as Microsoft Copilot, OpenAI, or Anthropic APIs, Experience with containerization (Docker/Kubernetes), operating in regulated or security-conscious environments, Ability to reason carefully about tradeoffs and long-term maintainability of AI-infused systems, communicate architecture decisions and technical tradeoffs clearly to non-technical stakeholders
What You'll Do.
Implement and manage AI-powered tools
and workflow automations from POC to production
owning the full technical lifecycle including integrations with enterprise systems via APIs
and core SaaS tooling
and maintain cloud infrastructure on AWS and Azure
multi-account strategies
and cost optimization through Savings Plans and resource right-sizing
Prioritize capabilities already available in the existing tech stack and design targeted
scalable services only when genuine gaps exist
and security controls across all AI and cloud services
including incident response
debugging complex multi-service environments
and driving continuous improvement in partnership with the Security team
collect adoption metrics and user feedback
and iterate based on real-world usage and business outcomes
Supervise and mentor a team of cloud and AI engineers and contractors through 1: 1s
sprint prioritization
and professional development
Set clear expectations
provide ongoing feedback
conduct performance reviews
and contribute to hiring decisions for the cloud and AI engineering team
How You'll Work.
Team & Collaboration
building and guiding a small team of cloud and AI engineers; Supervise and mentor a team of cloud and AI engineers and contractors; driving continuous improvement in partnership with the Security team
Communication Scope
communicate architecture decisions and technical tradeoffs clearly to non-technical stakeholders
Process & Methodology
work planning, sprint prioritization
Full Job Description
Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We’re a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We’re looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role: Dragos is looking for a hands-on technical leader to own two of our complimentary workstreams: enterprise cloud infrastructure management and internal AI delivery. As an AI and Cloud Solutions Supervisor on our IT team, you'll take prioritized business problems and turn them into reliable, secure, and scalable production services — while building and guiding a small team of cloud and AI engineers. Your scope spans cloud operations across AWS and Azure (architecture, security, cost, and reliability) and AI enablement (deploying AI-powered applications, integrating copilots and agents into enterprise systems, and making them production-ready). This is a hands-on builder and team leadership role for someone who thrives on turning real business problems into durable, scalable technology while also growing and guiding a small team of cloud and AI engineers. Responsibilities: Implement and manage AI-powered tools, copilots, and workflow automations from POC to production, owning the full technical lifecycle including integrations with enterprise systems via APIs, webhooks, MCP servers, and core SaaS tooling. Design, deploy, and maintain cloud infrastructure on AWS and Azure, including IAM, VPCs, security groups, multi-account strategies, and co
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