OpenAI
Technology
AIAdoption,Content&CommunityManager,OpenAIforGovernment
Neural analysis suggests this role is
optimal for Mid+ candidates.
“AI Adoption, Content & Community Manager, OpenAI for Government at OpenAI. Skills: AI adoption, Content creation, Community building. Design training and enablement. Develop scalable learning experiences”
What You'll Achieve.
Reduce friction; Increase impact; Spend more minutes on mission; Drive practical use; Make information more sticky
Industry & Context.
What They're Looking For.
Must Have
5+ years experience, Bachelor's degree
Nice to Have
Master's degree
What You'll Do.
Design training and enablement
Develop scalable learning experiences
Help onboard government customers
Refine customer-facing content
Gather customer feedback
Capture training feedback
Serve as in-house expert
Be a point of escalation
Design and grow communities
Create content for communities
Maintain community spaces
Create delightful customer experiences
Act as trusted presence
Serve as source of truth
Maintain government-focused content
Translate complex AI concepts
Write high-quality copy
Support leaders with presentations
Upgrade design and aesthetic
Plan and execute events
Partner to deliver experiences
Ensure events are impactful
Highlight government wins
Build recognition mechanisms
Amplify customer stories
Create customer impact stories
How You'll Work.
Team & Collaboration
Product team; GA team; Communications team; Marketing team; Customer Success; Sales team; Readiness team
Communication Scope
Storytelling; Writing; Presentations; Speeches
Full Job Description
About the Team At OpenAI, we believe artificial intelligence should benefit all of humanity — and that belief is nowhere more tangible than in the public sector. Governments serve people at scale, under real constraints, with high stakes and deep responsibility. The OpenAI for Government team exists to help public servants harness AI to reduce friction, increase impact, and spend more minutes on mission. We partner with state, local, federal, and international governments to enable responsible, human-centered AI adoption — not just through technology, but through trust, education, community, and inspiration. About the Role We’re hiring an AI Adoption, Content, and Community Manager for Government Engagement & Enablement — a builder, connector, storyteller, and super-user who lives and breathes ChatGPT and deeply understands public service. This role sits at the intersection of enablement, education, community, communications, and marketing. You will be the connective tissue between OpenAI and government practitioners around the world — helping them learn, share, teach, celebrate wins, and feel confident using AI in their day-to-day work. You will intrigue them with inspirational adoption, deployment and practical content that makes them want to be customers and you will create initiatives that make them glad to be customers. You will be an AI adoption expert and enabler, the keeper of government-specific content (training, enablement, messaging), the architect of community experiences (events, cohorts, networks), and a trusted guide who helps public servants see what’s possible — while meeting them where they are. If you love teaching people how to use ChatGPT, building communities, writing compelling & clear content, running great events, bringing order to chaos, and “giving away the win” so others shine — this role was written for you. In this role, you will: Design and deliver training & enablement - Lead hands-on trainings and workshops to help government users
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