Cigna Healthcare
Healthcare
AgenticOperationsProductLead
“Agentic Operations Product Lead at Cigna Healthcare. Skills: Agentic AI, Product management, Operations. Lead execution of AI solutions. Own problem definition”
What You'll Achieve.
Improve speed outcomes; Improve quality outcomes; Improve cost outcomes; Deliver measurable value; Ensure solutions deliver value
Industry & Context.
Root cause analysis; Troubleshooting; Analytical skills
What They're Looking For.
Must Have
5+ years product ownership, 5+ years product management, 5+ years business analysis, Deliver complex automation solutions, Deliver AI solutions, Deliver analytics solutions, Agile delivery models, Operate in fast-paced settings, Make sound execution decisions, Analytical skills, Communication skills, Bridge business and technical perspectives
Nice to Have
Bachelor's degree, Agentic AI experience, AI/ML experience, Workflow automation experience, NLP-driven solutions experience, Pharmacy operations familiarity, Insurance workflows familiarity, Contact center environments familiarity, Tiger-team delivery models, Startup-style delivery models
What You'll Do.
Lead execution of AI solutions
Own problem definition
Own production deployment
Own value realization
Stand up proofs of value
Progress ideas through pilot
Progress ideas through scale
Progress ideas through operations
Translate business needs
Translate operational needs
Define success metrics
Create delivery plans
Partner with engineering teams
Partner with AI/ML teams
Partner with data teams
Partner with R&D teams
Deliver production-ready solutions
Apply agentic AI concepts
Guide design decisions
Collaborate with frontline users
Collaborate with operations leaders
Continuously improve performance
Track performance metrics
Communicate tradeoffs
How You'll Work.
Team & Collaboration
Agentic pod teams; Cross-functional teams
Communication Scope
Stakeholder communication
Process & Methodology
Agile, Roadmap, User stories, Delivery plans
Applying for this Agentic Operations Product Lead role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Cigna Healthcare?
Real rants from real employees. Read before you apply.