Johnson Controls

AgentProductivityProgramManager,Equipment

$85–117k United States of America FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Agent Productivity Program Manager, Equipment at Johnson Controls. Skills: Program management, Sales productivity, Operational productivity. Develop programs to drive sales productivity. Execute programs to drive sales productivity”

What You'll Achieve.

Measure Agent productivity; Enhance Agent productivity

Industry & Context.

Problems you'll solve

Analytical mindset

What They're Looking For.

Must Have

5+ years HVAC industry experience

What You'll Do.

Develop programs to drive sales productivity

Execute programs to drive sales productivity

Develop initiatives to drive operational productivity

Execute initiatives to drive operational productivity

Partner with Agent stakeholders

Standardize processes

Improve field performance

Serve as liaison to Agent stakeholders

Identify opportunities to enhance field productivity

Develop role clarity documentation

Maintain role clarity documentation

Develop standardized operating procedures

Maintain standardized operating procedures

Design onboarding framework

Implement onboarding framework

Design offboarding framework

Implement offboarding framework

Validate Agent user access

Maintain database of active Agent users

Organize training programs

Deliver training programs

Create tailored training solutions

Understand business needs

Prioritize challenges

Implement scalable solutions

Assess operational capabilities

Identify opportunities for improvement

Develop key performance indicators

Track key performance indicators

Report on key performance indicators

Present programs to Agent leadership

Present initiatives to Agent leadership

Present performance insights to Agent leadership

Present programs to field teams

Present initiatives to field teams

Present performance insights to field teams

How You'll Work.

Team & Collaboration

Cross-functional stakeholders; Internal teams; Local teams; Area teams; Programs team; Learning & Development; Global Products teams; EqNA Agent leadership

Communication Scope

Communication skills; Collaboration skills

Process & Methodology

Program management

Full Job Description

**Build your best future with the Johnson Controls team** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! **What we offer** * Competitive salary and Bonus * Paid vacation/holidays/sicktime - 15 days of vacation first year * Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one * Extensive product and on the job/cross training opportunities * With outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy * Check us out: A Day in a Life at Johnson Controls [ _https://youtu.be/pdZMNrDJviY_](https://youtu.be/pdZMNrDJviY) ## ## **What you will do** The **Agent Productivity Program Manager** is responsible for developing and executing programs and initiatives that drive increased sales and operational productivity across Johnson Controls Equipment Agent partners within the Equipment North America (EqNA) organization. This role partners closely with Agent stakeholders and internal teams to standardize processes, enhance capabilities, and improve overall field performance. ## ## **How You Will Do It** Serve as the primary liaison to key JCI Equipment Agent stakeholders, identifying opportunities to enhance field productivity across the Agent channel. Develop and maintain role clarity doc

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