Compass

Real Estate

AgentExperienceManager

$0–0k Providence, Rhode Island, United States; Barrington, Rhode Island, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Agent Experience Manager at Compass. Skills: Customer Success, Account Management. Support customers with understanding Compass. Train customers on tools and programs”

Industry & Context.

Real Estate
Problems you'll solve

Adapt and formulate solutions quickly

Eligibility Requirements

100% in office

What They're Looking For.

Must Have

Ability to work in office during standard hours, Ability to lift up to 25 lbs

What You'll Do.

Support customers with understanding Compass

Train customers on tools and programs

Assist with marketing requests

Encourage in-office interaction

How You'll Work.

Team & Collaboration

Customer relationships; Customer retention; Customer satisfaction; Value realization

Communication Scope

Skilled communicator

Full Job Description

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience. Note: This role is 100% in office, primarily out of our Providence Office (369 S Main St), but also providing coverage for Barrington (180 County Road) you encourage in-office interaction, bonding and engagement Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly Skilled communicator with great interpersonal skills, ability to build and manage relationships Meticulous attention to detail, highly organized Strong creative writing skills and eye for design Ability to work in the office during standard operating hours Ability to lift up to 25 lbs Compensation: The expected base pay for this position is $26.00-28.00 /hour. This range reflects our good-faith estimate of what we intend to offer for this role at the time of posting. Final offers within this range will depend on job-related factors such as experience, skills, and internal equity. Additional compensation elements, such as bonuses, commissions, or equity grants, may be available, along with a full benefits program. We remain committed to fair pay practices and compliance with all California transparency requirements. Perks that You Need to Know About: Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays,

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