Priority1
AgentDevelopmentSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Agent Development Specialist at Priority1. Skills: Client Relations, Agent Development, Customer Service. Cultivation and operational support of new and existing Agent Partners. Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies”
Industry & Context.
problem solve
long periods of sitting and working from computer, ability to multi-task, prioritize daily, Requires extended periods of sitting, normal walking, bending, twisting, and stretching, Capability of sight and hearing required, Ability to deal with stressful situations, occasionally working extended hours
What They're Looking For.
Must Have
Ability to communicate in a clear and concise manner, Ability to critically think and adapt to new systems, Sincere desire to cultivate and maintain relationships
Nice to Have
Minimum of 2 years of Customer Service Experience preferred, Bachelor's Degree Preferred
What You'll Do.
Cultivation and operational support of new and existing Agent Partners
Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies
Ensure top level Customer Service and Support to Agents and their customer base
Act as an ongoing resource to new and current agents
providing ongoing guidance and operational assistance including quoting
shipment management and escalations
Additional job responsibilities related to Agent Development
Work with Business Development Team to continue improving the Agent Development Process
How You'll Work.
Team & Collaboration
Work with Business Development Team to continue improving the Agent Development Process
Communication Scope
Ability to communicate in a clear and concise manner; comfortable with oral and written communications, primarily on the telephone and email
Full Job Description
Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will provide the best support and can quickly adapt to the rapidly changing world of logistics. These talented men and women drive our business, and we are committed to their success. **Summary:** Our Business Development Team is looking for a Client Relations Specialist. This position specializes in the cultivation and operational support of new and existing Agent Partners. **Description:** * Effectively communicate with new Agents to familiarize them with the TMS and company processes and policies * Ensure top level Customer Service and Support to Agents and their customer base * Act as an ongoing resource to new and current agents, providing ongoing guidance and operational assistance including quoting, shipment management and escalations * Additional job responsibilities related to Agent Development * Work with Business Development Team to continue improving the Agent Development Process **Job Requirements:** * Minimum of 2 years of Customer Service Experience preferred * Bachelor's Degree Preferred * Ability to communicate in a clear and concise manner * Ability to critically think and adapt to new systems * Sincere desire to cultivate and maintain relationships **Compensation** * $18-$19.50 per hour * Medical Insurance with premiums paid at 100% for employees AND dependents * Dental Insurance 100% paid for Employee * Vision Insurance * HSA with Employer Contributions * Life Insurance * Short Term Disability * Long Term Disability * 401(k) Plan * Profit Sharing: Typical annual contribution of 15% of total eligible compensation * Paid Holidays AND PTO * Cancer, Critical Illness, and Accident Policies available ** _Physical Requirements:_** Job functions require long periods of sitting and working from computer workstation; ability to multi-task, problem solve, and prioritize daily workload; excellen
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