DoorDash

Agent,CriticalIncidentResponseTeam

$115–165k ~AI est. San Francisco, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Agent, Critical Incident Response Team at DoorDash. Skills: Incident response, Risk management. Monitor and triage incidents. Respond to incidents”

Industry & Context.

Problems you'll solve

Decision making

What They're Looking For.

Must Have

Bachelor's degree or equivalent work experience, Experience in a relevant field

Nice to Have

Additional language skills (Spanish, French, or Mandarin) a plus

What You'll Do.

Monitor and triage incidents

Coordinate response actions

How You'll Work.

Team & Collaboration

Cross-functional teams

Communication Scope

Relationship building

Full Job Description

About the Team The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere. About the Role The Physical Security Agent, Critical Incident Response Team (CIRT) is responsible for real-time monitoring, triage, and response to incidents that impact DoorDash’s global workforce, assets, and operations. You’ll serve as a front-line responder, analyzing alerts, coordinating response actions, and escalating issues according to established Global Safety additional language skills (Spanish, French, or Mandarin) a plus Bachelor’s degree or equivalent work experience in a relevant field (e.g., emergency management, criminal justice, homeland security) Great communication and relationship building skills You’ll Love This Role If You thrive in high-tempo, real-time environments where every second matters You find purpose in helping protect people and operations from emerging risks You enjoy staying calm under pressure and making smart, quick decisions You value teamwork, precision, and continuous improvement Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors

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