Airbus Helicopters
Aeronautics
AgentAOG/Support&Services(f/h)
“Agent AOG / Support & Services (f/h) at Airbus Helicopters. Skills: Customer service, Operational reactivity, Logistics solutions. Act as interface for customers. Communicate proactively with customers”
What You'll Achieve.
Ensure customer satisfaction; Ensure operational reactivity; Ensure contract application; Ensure ultra-fast parts delivery
Industry & Context.
Analyze solutions; Activate options
What They're Looking For.
Must Have
Several years of field experience, Logistics or supply chain experience, Excellent SAP proficiency, Excellent Salesforce proficiency, Excellent MS Office proficiency, Solid knowledge of emergency logistics flows, Solid knowledge of aeronautical/industrial environment, Fluent German, Fluent English
Nice to Have
Logistics or supply chain experience in aeronautics, Another language
What You'll Do.
Act as interface for customers
Communicate proactively with customers
Analyze emergency logistics solutions
Activate logistics options
Coordinate internal departments
Update logistics data
Prepare performance meetings
Write activity reports
How You'll Work.
Team & Collaboration
Interface between France and Germany; Collaborate with key departments; Collaborate with warehouse
Communication Scope
Proactive communication; Customer communication
Applying for this Agent AOG / Support & Services (f/h) role?
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