Expeditors
Logistics
AgentAirExportCustomerService
“Agent-Air Export Customer Service at Expeditors. Take orders. Make freight pick-up arrangements”
What You'll Achieve.
Achieve company's quality system
Industry & Context.
What They're Looking For.
Must Have
University graduate, 1 year's relevant experience, Work under pressure, Work in time frame, Good communication in English, Well-versed in MS Office
Nice to Have
Chinese speaking
What You'll Do.
Make freight pick-up arrangements
Make document pick-up arrangements
Distribute pick up instructions
Distribute document instructions
Review air export documents
Check air export documents
Verify air export documents
Follow export-handling procedures
Perform daily customer service operations
Perform customer retention activities
Advise customers on discrepancies
Advise overseas offices on discrepancies
Communicate with overseas offices
Communicate with local vendors
Communicate with customers
Handle shipment inquiries
Handle customer complaints
Achieve quality system standards
Take up additional assignments
How You'll Work.
Team & Collaboration
Trucking team; Custom Brokerage team; Messenger team; Overseas offices; Local vendors; Customers
Communication Scope
Good communication in English
Applying for this Agent-Air Export Customer Service role?
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ANONYMOUS · UNFILTERED
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