Zeiss
AftermarketClientSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Aftermarket Client Specialist at Zeiss. Skills: Sales growth, Customer retention, Installed base coverage. Develop action plans. Achieve sales quotas”
What You'll Achieve.
Achieve monthly sales quotas; Achieve quarterly sales quotas; Achieve yearly sales quotas
What They're Looking For.
Must Have
3-5 years working experience, High School diploma required, Proficiency in Microsoft Office Suite
Nice to Have
Previous formal sales training, Experience with a CRM system, Knowledge of Industrial Metrology
What You'll Do.
Apply ZEISS Sales Process
Offer professional consultation
Contact existing customers
Perform proactive selling
Prepare proposed follow up
Present proposed follow up
Explain proposed follow up
Drive timely customer purchase orders
Submit purchase orders
Collaborate with other departments
Deliver positive customer experience
Collaborate with other sales teams
Share customer market insights
Fulfill assigned tasks
Complete special projects
Support collection tasks
How You'll Work.
Team & Collaboration
Aftermarket Sales Manager; Other departments; Other sales teams
Communication Scope
Customer consultation; Customer education
Full Job Description
**About Us:** **How many companies can say they have been in business for over 179 years?!** Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! **What’s the role?** The Aftermarket Client Specialist is responsible for the sales growth of Aftermarket products and services in a defined territory. The portfolio includes but is not limited to Software Maintenance Agreements, System Calibrations, Support Contracts, Software, Training & Accessories. The Aftermarket Client Specialist engages with existing customers to drive customer retention and installed base coverage. **Location:** Wixom, MI- This will be a hybrid (3 days in office) role. **Sound Interesting?** **Here’s what you’ll do:** * Work with the Aftermarket Sales Manager and the team to develop action plans to achieve * monthly, quarterly & yearly sales quotas. * Consistently apply the ZEISS Sales Process by offering our customers professional consultation, education, and relevant solutions. * Regularly contact all existing customers within the defined territory; for both re-occurring customer needs and proactive selling activities. * Prepare, present, and explain proposed solutions; follow up regularly to drive timely customer purchase orders. * Maintain CRM data to reflect all sales activities, relationships & status of customer sale opportunities. * Submit purchase orders along with detailed and accurate information to orde
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