Zeiss

AftermarketClientSpecialist

$71–96k ~AI est. Wixom, Michigan, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Aftermarket Client Specialist at Zeiss. Skills: Sales growth, Customer retention, Installed base coverage. Develop action plans. Achieve sales quotas”

What You'll Achieve.

Achieve monthly sales quotas; Achieve quarterly sales quotas; Achieve yearly sales quotas

What They're Looking For.

Must Have

3-5 years working experience, High School diploma required, Proficiency in Microsoft Office Suite

Nice to Have

Previous formal sales training, Experience with a CRM system, Knowledge of Industrial Metrology

What You'll Do.

Apply ZEISS Sales Process

Offer professional consultation

Contact existing customers

Perform proactive selling

Prepare proposed follow up

Present proposed follow up

Explain proposed follow up

Drive timely customer purchase orders

Submit purchase orders

Collaborate with other departments

Deliver positive customer experience

Collaborate with other sales teams

Share customer market insights

Fulfill assigned tasks

Complete special projects

Support collection tasks

How You'll Work.

Team & Collaboration

Aftermarket Sales Manager; Other departments; Other sales teams

Communication Scope

Customer consultation; Customer education

Full Job Description

**About Us:** **How many companies can say they have been in business for over 179 years?!** Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the ever-changing environments in a fast-paced world, meeting it with cutting edge technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! **What’s the role?** The Aftermarket Client Specialist is responsible for the sales growth of Aftermarket products and services in a defined territory. The portfolio includes but is not limited to Software Maintenance Agreements, System Calibrations, Support Contracts, Software, Training & Accessories. The Aftermarket Client Specialist engages with existing customers to drive customer retention and installed base coverage. **Location:** Wixom, MI- This will be a hybrid (3 days in office) role. **Sound Interesting?** **Here’s what you’ll do:** * Work with the Aftermarket Sales Manager and the team to develop action plans to achieve * monthly, quarterly & yearly sales quotas. * Consistently apply the ZEISS Sales Process by offering our customers professional consultation, education, and relevant solutions. * Regularly contact all existing customers within the defined territory; for both re-occurring customer needs and proactive selling activities. * Prepare, present, and explain proposed solutions; follow up regularly to drive timely customer purchase orders. * Maintain CRM data to reflect all sales activities, relationships & status of customer sale opportunities. * Submit purchase orders along with detailed and accurate information to orde

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