ServiceNow

Information Technology And Services

AdvisorySolutionConsultantPlatform,Data&AI(EMEA)

Munich, Germany FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for not-applicable candidates.

The Brief

“Advisory Solution Consultant Platform, Data & AI (EMEA) at ServiceNow. Skills: Platform, Data, AI, Agentic AI. Lead consultative discovery. define data and AI strategy”

What You'll Achieve.

unlock business outcomes; make the technical value tangible; influence the roadmap

Industry & Context.

Information Technology And Services
Problems you'll solve

translate complex AI and data capabilities into clear, measurable business value

Eligibility Requirements

Willingness to travel across EMEA (up to 40 to 50%)

What They're Looking For.

Must Have

5+ years in presales solution consulting, technical architecture, solution delivery across AI, Data, Analytics, cloud platforms, business acumen, GenAI, LLMs, RAG pipelines, Vector Databases, data fabric architectures, integration strategies, modernising legacy data ecosystems for AI, advanced analytics, Agentic AI business solutions, Engage and influence C-level audiences, CDOs, CIOs, Chief AI Officers, Enterprise Architects, low-code, RPA, business process automation, API management, integrating AI into business processes, decision-making, workflow automation, Fluency in English

Nice to Have

A working understanding of data fabric architectures, integration strategies, modernising legacy data ecosystems for AI

What You'll Do.

Lead consultative discovery

define data and AI strategy

co-create solution visions

Design tailored solution experiences

deliver tailored solution experiences

Provide thought leadership

Share customer-driven product feedback

Translate AI and data capabilities

Build industry and workflow specific playbooks

How You'll Work.

Team & Collaboration

Partner with Solution Sales Executives; Collaborate across EMEA SC team; Share customer-driven product feedback with Product Management

Communication Scope

executive narratives; decision frameworks

Full Job Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. . As an Advisory Presales Solution Consultant for Platform, Data and AI, you are the technical and solution expert within our EMEA Commercial Specialist SC Hub. You partner with Solution Sales Executives across EMEA to help customers unlock business outcomes through ServiceNow's Platform, Workflow Data Fabric, RaptorDB, and Agentic AI capabilities. You will work directly with senior stakeholders (CDOs, CIOs, Chief AI Officers, Chief Architects, Enterprise Architects) to translate complex AI and data capabilities into clear, measurable business value. You sit at the centre of customer transformation: shaping AI strategy early, designing solutions, and demonstrating the art of the possible. This role is part of the EMEA Commercial Specialist SC Hub, covering Core Business Services, Technology Workflows, Risk and Security, and Data and AI. What you will do Technical leadership and solution delivery * Lead consultative discovery with C-suite stakeholders to define their data and AI strategy and co-create solution visions aligned to ServiceNow's Platform, Data and AI capabilities. * Design and deliver tailored solution experiences (demos, hands-on POCs, art of the possible workshops) that make the technical value tangible. * Act as the technical SME across the full sales cycle: qualification, RFI and RFP responses, architecture guid

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