Jll
AdvertisingOperationsTeamLeader
“Advertising Operations Team Leader at Jll. Skills: Advertising Operations, Google Tag Manager, Leadership, Cross-functional coordination, Vendor/stakeholder management. Own and manage the AdOps support queue (Workfront). Lead complex tracking implementations for multi-market campaign launches”
Industry & Context.
Providing timely resolution for technical and administrative issues; Acting as the default resolver for high-risk issues; Solution-focused approach
What They're Looking For.
Must Have
8 + years of direct hands-on experience in advertising operations or digital marketing operations roles., Proven technical expertise with Google Tag Manager and implementing tracking pixels for major ad platforms (Google Ads, LinkedIn, Meta)., Demonstrated leadership capability, including mentoring team members, managing escalations, and owning stakeholder conversations with a solution-focused approach., Experience working across multiple regions, time zones, or markets, with the ability to manage conflicting priorities and enforce global standards., Strong organizational skills with exceptional attention to detail and a process-driven mindset., Excellent English written and verbal communication skills for providing clear guidance to diverse stakeholders and serving as an operational authority with external partners., Proficiency with project management tools (e. g. , Workfront) and advanced skills in Microsoft Excel for data analysis and reporting.
Nice to Have
Experience deploying and validating advanced tracking solutions such as Conversion API (CAPI) and Enhanced Conversions., Familiarity with financial reconciliation processes and enterprise financial systems for campaign expense management., Knowledge of vendor and agency onboarding protocols from a systems and process perspective., Background in quality assurance methodologies for campaign setup validation and tracking verification., Experience with SharePoint or similar platforms for documentation management and knowledge sharing., Understanding of global marketing compliance and data governance requirements in paid media.
What You'll Do.
Own and manage the AdOps support queue (Workfront)
Lead complex tracking implementations for multi-market campaign launches
Mentor and guide junior AdOps team members and regional colleagues
Manage escalation pathways
Execute financial administration tasks
Enforce global governance standards
Balance competing priorities across multiple regions and time zones
Identify workflow improvements
How You'll Work.
Team & Collaboration
Mentor and guide junior AdOps team members and regional colleagues; Manage escalation pathways; Coordinate with external agencies and vendors; Provide clear guidance to diverse stakeholders; Serve as an operational authority with external partners
Communication Scope
Excellent English written and verbal communication skills
Process & Methodology
Managing support requests, Balancing competing priorities, Clear SLAs and intake processes, Project management tools proficiency
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