Company

Travel

AdventureCoordinator

$20–70k Chicago, Illinois FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Adventure Coordinator. Skills: Cruise sales, Client relations. Assist clients with cruise inquiries. Assist clients with reservations”

Industry & Context.

Travel
Problems you'll solve

Troubleshoot booking issues

What They're Looking For.

Must Have

Proficiency with online booking systems, Proficiency with CRM software, Proficiency with Microsoft Office Suite

Nice to Have

Previous experience in travel sales, Previous experience in reservations, Previous experience in customer service, Certification in travel industry, Certification in cruise industry

What You'll Do.

Assist clients with cruise inquiries

Assist clients with reservations

Assist clients with modifications

Provide guidance on cruise destinations

Provide guidance on itineraries

Provide guidance on ship amenities

Provide guidance on travel requirements

Maintain relationships with clients

Offer personalized service

Stay updated on cruise line promotions

Stay updated on cruise line policies

Stay updated on travel regulations

Collaborate with cruise partners

Secure exclusive perks

Address client concerns

Troubleshoot booking issues

Upsell travel services

Cross-sell travel services

How You'll Work.

Communication Scope

Verbal communication; Written communication

Full Job Description

## Description Title: Adventure Coordinator Job Type: Full-time / Part-time / Remote Location: Remote (Work from Home) About Us: We specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries. Job Summary: We are looking for a detail-oriented and customer-focused Adventure Coordinator to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills. ## Key Responsibilities Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.Process bookings and payments while ensuring accuracy and compliance with company policies.Maintain strong relationships with clients by offering personalized service and follow-ups.Stay updated on cruise line promotions, policies, and travel regulations.Collaborate with cruise partners to secure the best deals and exclusive perks for clients.Address client concerns and troubleshoot any booking-related issues professionally.Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations. ## Qualifications Previous experience in travel sales, reservations, or customer service (preferred but not required).Strong knowledge of cruise lines, destinations, and travel industry trends.Excellent verbal and written communication skills.Ability to multitask and manage multiple boo

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