Commonwealth Bank Group
Financial Services
AdvancedAnalyticsSeniorAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Advanced Analytics Senior Analyst at Commonwealth Bank Group. Skills: Data analysis, Customer insights, Reporting, Analytics. Leverage Group’s data assets. Provide insights to senior leaders”
What You'll Achieve.
Improve financial wellbeing; Support commercial strategy; Support decision-making; Deliver leading insights; Deliver analytical solutions
Industry & Context.
Solve complex problems; Structured approach
What They're Looking For.
Must Have
coding experience in SQL, coding experience in Python, Degree in relevant discipline
Nice to Have
Actuarial Studies degree preferred, Economics degree preferred, Finance degree preferred, Statistics degree preferred, Maths degree preferred, Sciences degree preferred, Experience in Contact Centre environments
What You'll Do.
Leverage Group’s data assets
Provide insights to senior leaders
Provide insights to group executives
Deliver quality analytics
Conduct analysis on range of topics
Collaborate on analytical projects
Develop ongoing capabilities
Maintain ongoing capabilities
Monitor insights portfolio
Manage insights portfolio
Synthesise qualitative data
Synthesise quantitative data
Identify relationships
Identify opportunities
Present opportunities
Develop effective relationships
Maintain effective relationships
How You'll Work.
Team & Collaboration
Colleagues and leadership; Teams across Business Banking; Business partners and stakeholders
Communication Scope
Verbal communication; Written communication; Persuasive communication
Process & Methodology
Agile environment
Full Job Description
**You are **a curious and enthusiastic individual with a passion for solving problems. **We are **a collaborative team who are constantly finding new ways to use data to develop customer insights both for internal stakeholders and our customers.**** **Together we **can harness the power of analytics and technology to identify solutions for our customers and communities to help build a brighter future and really make a difference, placing customers at the centre of what we do. ** See yourself in the team:** Business Bank (BB) supports the financial health of individuals, businesses, and communities, especially CBA’s small and medium enterprise clients, including those in rural areas, as well as online trading and broking customers. The BB Advanced Analytics & Data (BB AAD) team uses data and analytics to identify our customers’ needs and safely deliver insight, contact journeys and innovative solutions to improve their financial wellbeing. We leverage data and innovative technology to deeply understand our customers and derive world-class insights to support commercial strategy and decision-making. We work closely with our business partners and stakeholders to deliver leading insights and analytical solutions for our contact centres in BB. We are data-driven and provide deep analytical insight on business and customer behaviour and metrics. We are trusted advisors and partners working toward enabling a true AI powered, omni-channel experience for our customers. **Do work that matters :** As part of the AAD Customer Analytics & Engagement team, you will support our Business Banking Services (BBS) contact centres, providing high quality operational and strategic reporting and insights. Through collaboration with teams across Business Banking, you will leverage extensive data resources to conduct advanced analysis and develop insights tailored for all levels of the business from frontline to senior leadership. **On a day-to-day basis, you will:** * Work collaboratively
Applying for this Advanced Analytics Senior Analyst role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Commonwealth Bank Group?
Real rants from real employees. Read before you apply.