Higharc
Adoption
AdoptionProjectManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Adoption Project Manager at Higharc. Skills: Project management, Customer adoption, Cross-functional coordination. Own integrated project plan. Coordinate across program workstreams”
What You'll Achieve.
Organized customer delivery; Visible customer delivery; Sequenced customer delivery; Actively managed customer delivery; Delivery on track; Clear project health; Current project health; Current readiness criteria; Clearly communicated readiness
Industry & Context.
Problem solving
30% travel
What They're Looking For.
Must Have
5+ years customer-facing project management, 5+ years implementation management, 5+ years technical program management, 5+ years professional services, 5+ years SaaS delivery, 5+ years complex business transformation programs, Experience managing complex, multi-workstream programs, Experience across cross-functional teams, Project controls discipline, Written communication skills, Verbal communication skills, Hold stakeholders accountable
Nice to Have
Enterprise SaaS implementation experience, Professional services experience in AEC, Residential construction background, Construction project management background, Construction technology background, Architecture background, Purchasing background, Estimating background, ERP integrations background, Business transformation background, Experience building delivery artifacts, Experience building playbooks, Experience building implementation materials
What You'll Do.
Own integrated project plan
Coordinate across program workstreams
Maintain project health view
Escalate stalled decisions
Escalate critical path risks
Escalate cross-workstream dependencies
Own launch readiness visibility
Track readiness criteria
Improve project management standards
Collaborate with customer stakeholders
Collaborate with technical leadership
Collaborate with Client Strategy teams
Execute statements of work
Execute onboarding strategies
How You'll Work.
Team & Collaboration
Cross-functional teams; Customer stakeholders; Technical leadership; Client Strategy teams
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project plans, RAID logs, Decision logs, Dependency tracking, Critical path management, Status reporting
Full Job Description
ABOUT US Higharc is a VC-backed startup that is changing how new homes are designed and built. Join a founding team who’ve shipped products for Autodesk, Electronic Arts, Nike, and Apple. We have raised a total of $83M with support from top-notch venture capital firms and more than 18 strategic investors—industry leaders in construction, building products manufacturing, and distribution. Higharc is seeking an Adoption Project Manager to bring execution discipline to complex customer adoption programs. This role is responsible for making customer delivery organized, visible, sequenced, and actively managed from kickoff through launch and ongoing adoption milestones. WHAT YOU’LL DO Higharc implementations are multi-workstream programs spanning teams across Higharc and our customers. As the Adoption Project Manager, you own the project operating system for assigned programs and serve as the execution backbone that keeps delivery on track. Expect to: - Own and maintain the integrated project plan across Higharc and customer workflows. - Coordinate across program workstreams including plan and option configuration, estimating and purchasing, sales readiness, integrations, training and launch. - Maintain a clear, current view of project health and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems. - Identify and escalate stalled decisions, critical path risks, and cross-workstream dependencies before they become customer problems. - Own launch readiness visibility and ensure readiness criteria are tracked, current, and clearly communicated. - Improve Adoption project management standards through templates, playbooks, and reusable delivery artifacts grounded in real account work. - Collaborate with customer stakeholders, technical leadership, and Client Strategy teams to execute complex statements of work and onboarding strategies. ABOUT YOU You’re a high-agency project operator who creates clarity in pr
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