Evernorth
AdoptionIssueAdvisorBusinessAnalytics
“Adoption Issue Advisor - Business Analytics at Evernorth. Skills: Issue resolution, Business analytics, Stakeholder alignment. Lead end-to-end lifecycle of adoption issues. Analyze root causes”
What You'll Achieve.
Accelerate progress toward business outcomes; Improve organizational outcomes; Improve long-term results
Industry & Context.
Issue resolution; Root cause analysis; Prioritization
What They're Looking For.
Must Have
High School Diploma or G. E. D., 8+ years using data to solve business problems, 7+ years improving business processes, analytical, critical thinking, and issue-resolution skills, assess root causes and prioritize effectively, Excellent verbal, written, and presentation skills, influence stakeholders through clear storytelling, organizational skills, manage multiple priorities, Proficiency in Microsoft Office
Nice to Have
Bachelor’s degree or equivalent experience, Knowledge of Medicare or Commercial network, Experience working in CPF or HCPM systems
What You'll Do.
Lead end-to-end lifecycle of adoption issues
Analyze business impact
Drive alignment across teams
Accelerate enhancements
Accelerate timely decision-making
Build reporting tools
Provide clear visibility into issue status
Provide clear visibility into risks
Provide clear visibility into resolution progress
Translate findings into actionable insights
Communicate recommendations to leaders
Communicate recommendations to partners
Identify systemic breakdowns
Identify improvement opportunities
Support continuous learning
Improve long-term results
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Technology teams; Program teams; Operations teams; Adoption teams
Communication Scope
Presentation skills; Storytelling; Clear communication
Applying for this Adoption Issue Advisor - Business Analytics role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Evernorth?
Real rants from real employees. Read before you apply.