Evernorth
AdoptionDesignManagerBusinessAnalytics
“Adoption Design Manager - Business Analytics at Evernorth. Skills: Innovation Lab, Business Analytics, Process Design. Lead and develop a high-performing team. Design and execute simulation, prototyping, and hypothesis testing”
What You'll Achieve.
Turn strategy into real-world outcomes; Improve how we adopt change; Enhance business performance; Deliver better experiences for customers; Deliver better experiences for teams; Drive measurable adoption; Drive measurable performance outcomes
Industry & Context.
Data-driven insights; Translate complex data
Reside within 50 miles of specified locations
What They're Looking For.
Must Have
High School Diploma or G. E. D., 8+ years analytics, business intelligence, or strategic operations, 7+ years improving or transforming business processes, Demonstrated success leading teams, Develop high-performing talent, Translate complex data into actionable insights, Collaborate across functions, Influence stakeholders, Use data visualization and presentation tools
Nice to Have
Bachelor’s degree or equivalent experience, Experience in healthcare, Experience in large enterprise environments, Familiarity with AI, Familiarity with automation, Familiarity with predictive analytics, Experience supporting innovation labs, Experience supporting testing environments, Experience supporting transformation initiatives
What You'll Do.
Lead and develop a high-performing team
Design and execute simulation
and hypothesis testing
Translate business strategies into operational processes
Oversee structured testing in simulated environments
Oversee structured testing in production environments
Protect customer experience
Partner across Adoption Intelligence
Align testing strategies with business priorities
Influence leadership decisions
Drive continuous improvement in process testing
Drive continuous improvement in process scaling
Drive continuous improvement in process sustaining
Enable integration of automation
Enable integration of AI
Enable integration of predictive insights
How You'll Work.
Team & Collaboration
Partner across PX&O; Partner across DM&R; Partner across Adoption Intelligence
Communication Scope
Communicate insights; Influence leadership
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