Amazon Support Services Costa Rica SRL
Corporate Operations, Catalog, Advertising
AdOpsServicesAssociate(Seasonal)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“AdOps Services Associate (Seasonal) at Amazon Support Services Costa Rica SRL. Skills: Campaign fulfillment, Ad trafficking, Ad server audits. Maintain campaign fulfillment standards. Triage campaigns daily”
What You'll Achieve.
Ensure campaigns within SLA; Ensure campaigns are accurate; Ensure accuracy and completeness of campaign; Ensure functionality and accuracy of creative
Industry & Context.
Troubleshoot technical issues; Problem-solving
Schedule Flexibility, Work at least one weekend day
What They're Looking For.
Must Have
Organizational skills, Prioritization skills, Attention to detail, Multi-tasking skills, Troubleshoot technical issues, Problem-solving skills, English B2+
Nice to Have
Excel Proficiency, Third party ad serving tags familiarity
What You'll Do.
Maintain campaign fulfillment standards
Triage campaigns daily
Manage platform queue success
Execute basic campaigns
Build creative in ad server
Communicate campaign status
Provide support to advertising teams
Provide account team screenshots
Complete ad server audits
Complete campaign audits
Ensure creative functionality
Assign creative to orders
Scan orders for security
Provide third party reporting
Verify third party reporting
Confirm ad units go live
How You'll Work.
Team & Collaboration
Global advertising teams; Account team
Full Job Description
Amazon Advertising is growing its online advertising program and is seeking an Ad Ops Services Associate, to support our Global business. The Ad Ops Services Associate will provide world class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible for the success of their own campaigns as well as the success of associates who work within their queue. This includes accurate building, testing and assignment of advertisements using various ad serving technologies. NOTE: This is a seasonal temporary role. This person will also assist in providing support and coverage to global advertising teams as well as ensuring accuracy and security of all ad units. Responsibilities include: - Maintain the highest standards around campaign fulfillment - Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation - Manage platform queue success ensuring campaigns are within SLA and accurate - Execute basic campaigns by trafficking ads to Amazon's stable of properties: Amazon, IMDb, DPreview.com, etc. - Build creative in an ad server using third party tags - Activate ads in the ad server after assigning the appropriate creative - Communicating status of campaign creation to key global partners - Provide support and coverage to other advertising teams - Provide account team with screenshots confirming creative went live - Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows - Ensure functionality and accuracy of creative by assigning to test pages - Assign creative to orders within out ad serving systems - Security scanning of orders to ensure compliance with information security initiatives - Provide, verify 3rd party reporting - Uphold user experience by confirming ad units when they go live Basic Qu
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