Unitek Learning

Healthcare Education

AdmissionsRepresentative

Hayward, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Admissions Representative at Unitek Learning. Skills: Prospect/Student Interaction, Building Relationships, Mentoring and Guidance. Recruit qualified candidates for academic programs. Provide information and guidance to potential students”

What You'll Achieve.

Meet all minimum standards outlined per the performance management program; Ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies; Ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policy, procedures and legal requirements

Industry & Context.

Healthcare Education
Problems you'll solve

Evaluate and resolve student inquiries, issues, and problems; Exercise judgment within defined procedures and practices

Eligibility Requirements

Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position, This role requires on-site collaboration with students, faculty, and staff

What They're Looking For.

Must Have

Minimum 2 years’ customer service, telemarketing, or sales experience, Demonstrated ability to fulfill Company Key Behaviors, Excellent presentation skills, Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Nice to Have

Bachelor’s degree preferred

What You'll Do.

Recruit qualified candidates for academic programs

Provide information and guidance to potential students

Evaluate and resolve student inquiries and issues

Uphold enrollment standards and comply with regulations

Interact with prospects and students in person or on phone

Meet minimum performance standards

Take inquiry calls from potential students

Return web inquiries and calls promptly

Make outbound phone calls to potential students

Participate in phone-a-thons and dialing campaigns

Initiate unsolicited leads and generate new business

Follow up on inquiries

Follow up with interviews

Schedule and conduct student interviews

Utilize approved company materials during interviews

Explain program offerings and match benefits to student needs

Advise suitable programs based on student desires

Ensure admissions management meets with potential students

Provide basic information and advice on programs

Serve as liaison between student and campus

Assist in completion of enrollment forms

Mentor and advise students

Address easily-resolved inquiries and concerns

Accurately account for all inquiries and admissions activity

Complete daily activity reports

Ensure pre-start paperwork is completed accurately

Keep required reports current and accurate

Attend and complete all required training

Attend meetings as directed by supervisor

How You'll Work.

Team & Collaboration

Partnering with Finance to ensure a high level of customer service; On-site collaboration with students, faculty, and staff

Communication Scope

Excellent presentation skills; Effectively communicates with others

Full Job Description

As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment. This role is to recruit for our ongoing needs at the Hayward campus for Admissions Representatives - we are always on the lookout for top talent Purpose of the Position: Under direct supervision, recruit qualified candidates for the college’s academic programs in a compliant, appropriate, and professional manner. Provide basic information, routine guidance, and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college’s catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use Company approved Admissions materials during telephone calls, interviews, and enrollment process. Observe and adhere to all company polices and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action. All activities will be monitored to ensure consistency with company standards. Job Responsibilities: The expectation is that the majority of an Admissions Representative’s time will be spent directly interacting with prospects/students either in person or on the phone. It is

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