Administrator
Administrator-Server
Neural analysis suggests this role is
optimal for Entry candidates.
“Administrator - Server at Administrator. Skills: Windows Server, Linux Server, Cloud platforms, Helpdesk support. Monitor incidents and requests. Follow incident management best practices”
What You'll Achieve.
Meeting strict SLA/OLA requirements; Maintain consistent performance quality; Avoiding repeat mistakes to learn and grow
Industry & Context.
Providing effective and timely solutions to technological requests and incidents; Logically prioritize workloads
Flexibility to work non-standard hours including nights, weekends, and holidays
What They're Looking For.
Must Have
1-3 years of experience with Enterprise technology support required, Basic understanding of Windows (Windows Server 2019 or higher), Basic understanding of Linux (RHEL/CentOS/Alma/etc.), Basic understanding of Enterprise data center concepts (server storage, networking, server administration), The ability to work independently with limited direct supervision, prioritizing tasks efficiently per established priority guidelines, Clear English communication skills, both orally and in writing
Nice to Have
Associates degree or higher in Information Technology, Computer Science, or related fields of study preferred, 1 year of Helpdesk or customer service experience strongly preferred, ServiceNow was the ticketing platform used, CompTIA A+, Security+, Network+, and AWS/GCP Cloud certifications preferred
What You'll Do.
Monitor incidents and requests
Follow incident management best practices
Triage and support servers
Provision/decommission servers
Process access requests
Provide application support
Perform server maintenance and patching
Contribute to documentation
Learn new systems and skills
Uphold core values and culture
How You'll Work.
Communication Scope
Clear English communication skills, both orally and in writing; Exemplary etiquette with customers
Full Job Description
**Job Description:** **Position Title:** Server Administrator **Role Purpose** As a part of the team, the Server Administrator will be providing effective and timely solutions to technological requests and incidents. The Server Administrator should have previous experience with Helpdesk support and a strong drive to learn new Enterprise-class technologies. The ideal candidate will thrive in a fast-paced environment and will possess the ability to self-start and logically prioritize workloads from multiple workstreams, while communicating progress or pitfalls. In addition, the ideal candidate should actively seek out new knowledge and skills, and will maintain consistent performance quality, avoiding repeat mistakes to learn and grow. **Key Responsibilities:** * Monitor and act on severity incidents and requests, meeting strict SLA/OLA requirements * Follow incident/request management best practices * Triage and support Windows and Linux servers across physical servers, VMWare, and various Cloud platforms (Azure, GCP, etc.) * Provision/decommission servers following documented SOPs * Process and troubleshoot access requests to various platforms through Active Directory and Okta. * Provide application support for Enterprise shared platforms (Globalscape, O365 etc.) * Escalate issues as defined in documented escalation procedures * Perform server maintenance and patching both in-cycle and in response to urgent security vulnerabilities * Continuously contribute to documentation in the Knowledge Base * Consistently learn new systems and skills * Uphold and promote dentsu’s core values and culture * Other duties as required **Key Skills and Experience:** * Associates degree or higher in Information Technology, Computer Science, or related fields of study preferred * 1 year of Helpdesk or customer service experience strongly preferred, bonus if ServiceNow was the ticketing platform used * 1-3 years of experience with Enterprise technology support required, with a focus on
Applying for this Administrator - Server role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Administrator?
Real rants from real employees. Read before you apply.