Administrator-GovernmentRelations(ShiftWork)

Join Etihad Airways and play a vital role in supporting our Airport Operations team. As an Administrator, you will provide administrative and operational support to a fast-paced function responsible for managing transit and emergency visa processes for guests travelling through Abu Dhabi. This position is based at Zayed International Airport and operates on a mandatory 24/7 rotational shift pattern comprising 12-hour shifts (2 day shifts, 2 night shifts, followed by 4 days off). Candidates must be comfortable working both day and night shifts as part of a continuous operational environment. Working within this operational setting, you will coordinate a range of administrative activities, process documentation, liaise with internal and external stakeholders, and ensure the accurate handling of government-related applications and records. This role is ideal for a detail-oriented UAE National who enjoys working in a dynamic airport environment and thrives on delivering exceptional service. Please note: This is an operational airport-based role and is not a standard office-hours position. Successful candidates will work a rotating 12-hour shift schedule supporting a 24/7 operation. Accountabilities * Process and review administrative documentation, applications and records in accordance with established policies and procedures. * Support the administration of transit visa, emergency visa and related operational processes. * Prepare reports, summaries and documentation required by the business. * Coordinate submissions and follow-up activities with government entities and external stakeholders where required. * Respond to routine enquiries from internal and external customers in a professional and timely manner. * Maintain accurate records, databases and filing systems while ensuring data integrity and confidentiality. * Use a range of business systems and software applications to manage daily activities and reporting requirements. * Monitor and track applications, docum