Administrator

At [Catch22](https://www.catch-22.org.uk/), we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. In [Social Justice](https://www.catch-22.org.uk/expertise/justice/), we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential. Catch22 is seeking a highly organised and proactive Administrator to join our Greater Manchester Victim Services team. This is a key role that supports the day-to-day running of the service, ensuring smooth operations and timely communication across our team, partners, and service users. You will provide high-quality administrative support, managing calls, emails, post, and general enquiries to help victims of crime receive the right support when they need it. You’ll coordinate meetings, take minutes, process invoices and petty cash, and maintain accurate data and records using Excel and other systems. Working closely with the Deputy Head of Service and Casework team, you’ll play a vital part in ensuring administrative systems are efficient and effective. You’ll also liaise with internal departments and external partners to maintain excellent communication and uphold the standards of Catch22’s Victim Services. This is an excellent opportunity for someone who thrives in a busy environment, enjoys problem-solving, and takes pride in delivering high-quality support that makes a difference to others. ## Qualifications Minimum of Level 2 qualification in English and Maths * Proven experience working in an administrative role * Strong IT skills, i