Gogolook
Business Development
Administrative&CustomerSupportCoordinator(Part-time)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Administrative & Customer Support Coordinator (Part-time) at Gogolook. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Administrative & Documentation Duties, Customer Follow-up & Coordination. support daily operations. coordinate across teams and partners”
What You'll Achieve.
ensure smooth business processes; contributing to operational success
Industry & Context.
problem-solving skills
two required office visits per month to process physical documents, 20 hours per week
What They're Looking For.
Must Have
Bachelor’s degree or currently pursuing a degree in Business Administration, Marketing, Communications, or related fields., communication and interpersonal skills., Good organizational and multitasking abilities with attention to detail., Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and Google Workspace., Able to coordinate effectively with internal teams and external customers., Service-minded with a positive attitude and problem-solving skills., Ability to work independently and manage time efficiently in a part-time schedule., Fluent in Thai (written and spoken); basic English proficiency for internal communication.
Nice to Have
Previous experience in administrative support, customer service, or coordination roles is preferred.
What You'll Do.
support daily operations
coordinate across teams and partners
support business operations within Whoscall
working closely with internal teams and external partners to ensure smooth business processes
Document Preparation: Work with an agency to provide business documents
and formal correspondence.
Filing & Organization: Maintain a digital filing system for all processed documents.
Customer Follow-up & Coordination Active Follow-up: Reach out to clients via phone
or messaging platforms (e. g.
LINE) to track document statuses
or payment confirmations.
Inquiry Handling: Act as the first point of contact for client inquiries
providing basic product/service information and routing complex queries to the relevant departments.
How You'll Work.
Team & Collaboration
coordinate across teams and partners; working closely with internal teams and external partners; Able to coordinate effectively with internal teams and external customers.
Communication Scope
communication and interpersonal skills; Fluent in Thai (written and spoken); basic English proficiency for internal communication.
Full Job Description
## Description About us Gogolook is a leading TrustTech company founded in 2012 and listed on the Taiwan Stock Exchange in 2025 under the stock code 6902. With "Build for Trust" as its core value, the company has expanded its business from Asia to Europe and America. Gogolook’s AI technology is built on the world's largest database of digital scam data, encompassing phone numbers, websites, virtual currency wallet addresses, and other factors. The company provides diverse anti-scam and fintech services for both consumers and businesses. Its anti-scam offerings include the digital anti-scam app "Whoscall" and a range of enterprise scam prevention solutions in combination with "ScamAdviser." The Fintech BU empowers consumers through data-driven financial services and inclusive lending: Roo.Cash（袋鼠金融）offers transparent matchmaking for financial products like credit cards, while JUJI（招財麻吉）provides an innovative microloan service for rapid, convenient funding during urgent financial needs. A foundation member of the Global Anti-Scam Alliance (GASA), Gogolook has also teamed up with a number of institutes such as the Taiwan National Police Agency Criminal Investigation Bureau, the Financial Supervisory Service of South Korea, Thai Royal Police, the Fukuoka city and Shibuya City government, the Philippines Cybercrime Investigation and Coordinating Center, and the Royal Malaysia Police and state government to fight scam, dedicated to creating a "scam-free environment." Why you should join Gogolook Influential products: What we make are meaningful products that create values for society and defend against frauds. Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company. Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together. Transparent culture: We publicly sh
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