Company
AdministrativeAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Administrative Assistant. Skills: Administrative support, Office management, Customer service. Provide administrative support. Assist with special projects”
Industry & Context.
Resolving problems
What They're Looking For.
Must Have
High school diploma or equivalent, 3 years of experience in a customer-focused and fast-paced professional environment, Advanced computer skills, Advanced internet skills, Advanced word processing skills, Typing minimum of 40 – 60 wpm, Working knowledge of office equipment, Ability to handle confidential and sensitive information with discretion, Effective communication skills, orally and in writing, High level of compassion and integrity, Ability to follow instructions, Ability to work with minimal supervision
What You'll Do.
Provide administrative support
Assist with special projects
Assist with resolving problems
Make travel arrangements
Complete management expense reports
Respond to inquiries in writing
Respond to inquiries verbally
Enter contract details into information system
Maintain related documents
Check memorial items for accuracy
Process license renewals
Process accounts payable
Process accounting support transactions
Receive telephone calls
Assist callers with questions
Assist callers with comments
Direct calls to appropriate team members
Schedule call-in appointments for Sales
File customer information
Maintain customer information
Maintain office supplies
Maintain facility supplies
Maintain fax machines
Maintain network printers
Prepare daily schedules
Administer HR processes
Process new hire paperwork
Process background checks
Process bonus payments
Maintain processes for compliance
Ensure compliance with policies
Ensure compliance with procedures
Train others on policies
Train others on procedures
Train others on new company initiatives
Maintain a friendly attitude
Offer assistance to all persons
Offer guidance to all persons
How You'll Work.
Communication Scope
Written communication; Oral communication
Full Job Description
Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses. **JOB RESPONSIBILITIES** * Schedules meetings * Makes travel arrangements * Plans events * Completes management expense reports * Responds to inquiries in writing and or verbally * Pulls monthly reports * Enters contract details into information system and maintains other related documents * Orders and checks memorial to ensure accuracy * Processes annual funeral home and cemetery license renewals * Codes and scans invoices * Processes accounts payable and other accounting support transactions * Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members * Schedules call-in appointments for Sales * Files and maintains customer information * Maintains office and facility supplies as well as fax machines, copiers and network printers * Prepares daily schedules * Administers HR processes including new hire paperwork, background checks and bonus processing * Maintains processes to ensure compliance with policies and procedures including SOX administration and audit * Trains others on policies, procedures and new company initiatives * Maintains a friendly attitude offering assistance and guidance to all persons entering the location **MINIMUM REQUIREMENTS** **Education** * High school diploma or equivalent **Experience** * 3 years of experience working in a customer-focused and fast-paced professional environment **Knowledge, Skills and Abilities** * Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills * Working knowledge of office equipment including calculators, copiers, printers, fax mach
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