Pima County
AdministrativeAssistantII-Community&WorkforceDevelopment
Neural analysis suggests this role is
optimal for Entry candidates.
“Administrative Assistant II - Community & Workforce Development at Pima County. Skills: Administrative support, Customer service, Data management, Office operations. Respond to public and staff. Answer telephones”
Industry & Context.
Resolve routine problems
Valid driver license required at time of application., Valid AZ driver license required at time of appointment., 39-month DOT Motor Vehicle Record review., Pre-employment background checks., Post-offer, pre-employment background screening., Verification of work history., Verification of education., Verification of criminal conviction history., Satisfactory completion of a personal background investigation may be required.
What They're Looking For.
Must Have
Two (2) years of experience performing secretarial or administrative tasks providing support to a department, specialized program, or small business., One year with Pima County in an Administrative Assistant position.
Nice to Have
Minimum one (1) year experience in a customer service desk environment or customer service-related field., Minimum one (1) year of experience in high volume, multi-tasking customer service environment., Minimum one (1) year experience with data entry., Minimum one (1) year experience using Microsoft Office Suite., Bilingual (Spanish/English).
What You'll Do.
Respond to public and staff
Resolve routine problems
Request specific information
Check documents for accuracy
Word process documents
Establish filing systems
Maintain filing systems
Retrieve documents from files
Research document files
Research automated records
Compose answers to mail
Operate office equipment
Perform word processing
Transcribe correspondence
How You'll Work.
Team & Collaboration
Work with product team
Communication Scope
Answering phones; Relaying messages; Correspondence
Full Job Description
# **Job Description Summary** Department - Community & Workforce Development # **Job Description** **Job Type: Classified** **Job Classification: 5896 - Administrative Assistant II** **Salary Grade: 2** _**Pay Range**_ **Hiring Range: $17.37 - $20.41 Per Hour** **Pay Range: $17.37 - $23.45 Per Hour** **Range Explanation:** * Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. * Pay Range is the entire compensation range for the position. **_THIS IS A GRANT FUNDED POSITION._ ** The successful candidate will work as a receptionist/administrative assistant for both the front reception and the resource rooms at the different Pima County One-Stop locations. Duties include answering phones, signing-in customers, helping customers connect to resources, and assisting customers using One-Stop computers. **Essential Functions: ** As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor. * Responds to public and staff by providing general information pertaining to departmental or program activities; * Answers single- and multi-line telephones, routes calls and relays messages; * Resolves routine problems in person, by phone and through correspondence with complainant; * Requests specific information by telephone; * Checks documents for completeness and accuracy and issues licenses and permits; * Types and word processes a variety of documents such as correspondence, reports, forms, contracts, requisitions and claims; * Edits docume
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