University Health Network
Healthcare
AdministrativeAssistantII
Neural analysis suggests this role is
optimal for entry candidates.
“Administrative Assistant II at University Health Network. Skills: Administrative support, EPIC EMR, Calendar management, Patient scheduling. Provide administrative, reception, and referral support. Manage constantly changing priorities”
What You'll Achieve.
Ensuring efficient operation of the office; Meeting quality standards set out by UHN; Ensuring that all work from this office is deftly managed
Industry & Context.
Exercise judgment and independence; Use good judgment in assessing difficult situations
Criminal Record Check may be required
What They're Looking For.
Must Have
Completion of Secondary School or recognized equivalent, Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent, Two (2) years related administrative support experience, Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required
Nice to Have
Previous on-the-job computer/word-processing in a Microsoft Office environment is preferred, Experience working in a health care environment is an asset, Fluency in a second language is considered an asset (e. g. , French), Knowledge of medical terminology is an asset
What You'll Do.
Provide administrative
Manage constantly changing priorities
Manage calendar and schedule
Process incoming referrals
Schedule/reschedule patient appointments
Respond to patient inquiries
Cancel patient appointments
Complete reminder communications
Complete administrative tasks for data reporting
Register patients in UHN’s EPIC EMR
Provide administrative support to busy service
Follow-up and upload documentation
Provide backup/cross-coverage support
How You'll Work.
Team & Collaboration
Work proactively using critical thinking; Provide backup/cross-coverage support as a member of an operational administrative team; Able to operate effectively in an interdisciplinary team
Communication Scope
Excellent interpersonal, verbal and written communication skills
Full Job Description
UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. [www.uhn.ca](https://www.uhn.ca/) Union: Non-Union Number of vacancies: 1 New or Replacement Position: Replacement Site: Princess Margaret Cancer Centre Department: Blood and Marrow Transplant Program Reports to: Manager, Oncology and Hematology Salary: $25.56 - $31.95 per hour Hours: Up to 37.5 hours per week Shifts: Weekdays; Monday – Friday Status: Permanent Full-Time Closing Date: June 5, 2026 Position Summary The Administrative Assistant II exercises judgment and independence in the performance of administrative activities, the principal responsibilities include: utilizing knowledge of medical terminology and advanced functions to provide word processing/typing services to facilitate the production of moderate and/or complex documents/materials for assigned personnel; maintaining written and/or electronic calendar/schedule; administering and monitoring billing procedures and departmental budgeting records; ensuring efficient operation of the office, within the scope of authorit
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