University Health Network
healthcare
AdministrativeAssistantI,General,ElectrophysiologyOutpatient
“Administrative Assistant I, General, Electrophysiology Outpatient at University Health Network. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, data entry, keyboarding, scheduling, patient registration, chart preparation, filing systems, clerical responsibilities, time management, organizational skills, communication skills, client service. Scheduling patients for appointments. Greeting and ”
What You'll Achieve.
ensure patients visiting the EP clinic have a world class experience; ensure they receive the care they require in a timely manner
Industry & Context.
Some problem solving skills
Criminal Record Check may be required
What They're Looking For.
Must Have
completion of high school or equivalent, Current medical clerical/data entry experience for a minimum of 2 years, Current experience with Microsoft Office or equivalent including Excel, Word, database and spreadsheet programs, Excellent data entry/keyboarding skills with a high degree of accuracy (minimum 60 WPM) in a fast-paced deadline driven environment, Experience in a health care environment and a understanding of medical terminology, Excellent time management skills required, ability to complete detailed work independently, Ability to understand verbal work orders/instructions and to follow up appropriately, Ability to read and understand short notes, brief forms/instructions, detailed forms, standard memos/letters, Ability to add, subtract, multiply, divide, and calculate percentages, ratios and/or averages, Ability to operate simple equipment, Some problem solving skills, Ability to perform duties in a professional and courteous manner in accordance with UHN standards, Exercise initiative and good judgement with ability to multi-task, Compliance with confidentiality requirements under UHN Privacy Policy, Effective organizational, interpersonal, and communication skills, Knowledge of applicable legislative, UHN and/or departmental policies, Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.
Nice to Have
Successful completion of a recognized data entry program or post-secondary Medical Secretary/Medical Business Office Program at the Diploma or Certification Level
What You'll Do.
Scheduling patients for appointments
Greeting and registering patients for appointments
Screening patient inquiries and directing them to appropriate resources
Preparing and prepping charts for scanning
Utilizing excellent time management skills as well as advanced data management tools to facilitate the maintenance
interpretation and transfer of important data fields from complex documents/materials
Maintaining and organizing paper information filing/retrieving methods
Performing clerical responsibilities
On listing and off listing patients to CorHealth
How You'll Work.
Team & Collaboration
work directly with PMCC clinicians supporting their work; ensure patients visiting the EP clinic have a world class experience; ensure they receive the care they require in a timely manner
Communication Scope
Effective communication skills; interpersonal skills
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