AdministrativeAssistant

**_Job Description_** ## **What is the opportunity?** The RBC Dominion Securities branch located in Kerrisdale, Vancouver BC, is looking for an Administrative Assistant to provide administrative support to a successful Advisory Team. You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team. ## **What will you do?** * Coordinate and prepare meetings for Advisors with their clients/prospects. * Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary. * Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.). * Assist the Advisor team with client onboarding. * Help manage incoming communications from clients, Advisors and other internal and external partners. * Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts * Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems. * Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters. ## **What do you need to succeed?** ## **Must-have** * Strong Microsoft Office Suite skills * High level of time management and organization skills * Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients * Exceptional verbal and written communication in English ## **Nice-to-have** * Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) or IR licensed * Knowledge of RBC Dominion Securities’ systems and procedures * Experience in the securities industry is an asset ## **What’s in it for you?** We thrive on the cha