Liberty Software

Software

AdministrativeAssistant

$52–71k ~AI est. Grapevine, Texas, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Administrative Assistant at Liberty Software. Skills: Executive support, Operational support, Cross-functional coordination. Act as central point of contact. Assist with planning initiatives”

Industry & Context.

Software
Problems you'll solve

Problem-solving skills

Eligibility Requirements

No employment sponsorship

What They're Looking For.

Must Have

2-4 years administrative experience, 2-4 years operations experience, 2-4 years project coordination experience, 2-4 years executive support experience, Exceptional written communication skills, Exceptional verbal communication skills, Meticulous attention to detail, Manage multiple priorities, Minimal supervision, High professionalism, High judgment, High confidentiality, Proficiency with Microsoft Outlook, Proficiency with Microsoft Teams, Proficiency with Microsoft Word, Proficiency with Microsoft Excel, Proficiency with Microsoft PowerPoint, Proficiency with shared document systems

Nice to Have

Familiarity with project management tools, Analytical skills, Problem-solving skills

What You'll Do.

Act as central point of contact

Assist with planning initiatives

Coordinate department initiatives

Coordinate cross-functional activities

Prepare status updates

Prepare operational summaries

Track departmental deadlines

Manage departmental priorities

Manage departmental deliverables

Collaborate with Accounting

Manage customer-leaving workflows

Verify billing status

Coordinate internal communications

Ensure proper documentation

Support change-of-ownership processes

Gather required forms

Update internal systems

Maintain accurate customer records

Update customer fields in Zendesk

Ensure onboarding steps initiated

Coordinate hardware orders

Confirm order details

Communicate updates or issues

How You'll Work.

Team & Collaboration

Cross-departmental activities; Internal teams; External partners; Sales; Fulfillment; Accounting

Communication Scope

Written communication; Verbal communication

Process & Methodology

Project coordination

Full Job Description

Support the leaders who help pharmacies nationwide! At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Client Ops Admin (Administrative Assistant) who will provide high-level administrative and operational support to the VP of Client Services and the Directors. This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team. The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion. Please note: This role is based in our Grapevine, TX office Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status) What You’ll Do: Act as the central point of contact between executives, internal teams, customers, and external partners Assist with planning and coordinating department initiatives, projects, and cross-functional activities Prepare dashboards, status updates, and operational summaries as requested Track and manage departmental deadlines, priorities, and deliverables Collaborate with Accounting to manage customer‐leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation Support change‐of‐ownership processes, including gathering required forms, updating internal systems, and maintaining accurate customer records Update and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams Send welcome emails to new customers and ensure all onboarding steps are initiated promptly Coordinate with Sales and Fulfillment on hardware orders, including confirming order det

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