Liberty Software
Software
AdministrativeAssistant
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Administrative Assistant at Liberty Software. Skills: Executive support, Operational support, Cross-functional coordination. Act as central point of contact. Assist with planning initiatives”
Industry & Context.
Problem-solving skills
No employment sponsorship
What They're Looking For.
Must Have
2-4 years administrative experience, 2-4 years operations experience, 2-4 years project coordination experience, 2-4 years executive support experience, Exceptional written communication skills, Exceptional verbal communication skills, Meticulous attention to detail, Manage multiple priorities, Minimal supervision, High professionalism, High judgment, High confidentiality, Proficiency with Microsoft Outlook, Proficiency with Microsoft Teams, Proficiency with Microsoft Word, Proficiency with Microsoft Excel, Proficiency with Microsoft PowerPoint, Proficiency with shared document systems
Nice to Have
Familiarity with project management tools, Analytical skills, Problem-solving skills
What You'll Do.
Act as central point of contact
Assist with planning initiatives
Coordinate department initiatives
Coordinate cross-functional activities
Prepare status updates
Prepare operational summaries
Track departmental deadlines
Manage departmental priorities
Manage departmental deliverables
Collaborate with Accounting
Manage customer-leaving workflows
Verify billing status
Coordinate internal communications
Ensure proper documentation
Support change-of-ownership processes
Gather required forms
Update internal systems
Maintain accurate customer records
Update customer fields in Zendesk
Ensure onboarding steps initiated
Coordinate hardware orders
Confirm order details
Communicate updates or issues
How You'll Work.
Team & Collaboration
Cross-departmental activities; Internal teams; External partners; Sales; Fulfillment; Accounting
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project coordination
Full Job Description
Support the leaders who help pharmacies nationwide! At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Client Ops Admin (Administrative Assistant) who will provide high-level administrative and operational support to the VP of Client Services and the Directors. This role is responsible for optimizing executive productivity, coordinating cross-departmental activities, ensuring smooth operational workflow, and serving as a central point of communication for the leadership team. The ideal candidate is proactive, detail-oriented, highly organized, and capable of handling sensitive information with professionalism and discretion. Please note: This role is based in our Grapevine, TX office Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status) What You’ll Do: Act as the central point of contact between executives, internal teams, customers, and external partners Assist with planning and coordinating department initiatives, projects, and cross-functional activities Prepare dashboards, status updates, and operational summaries as requested Track and manage departmental deadlines, priorities, and deliverables Collaborate with Accounting to manage customer‐leaving workflows, including verifying billing status, coordinating internal communications, and ensuring proper documentation Support change‐of‐ownership processes, including gathering required forms, updating internal systems, and maintaining accurate customer records Update and maintain customer fields in Zendesk related to departures, ownership changes, and account transitions to ensure accurate and timely data across teams Send welcome emails to new customers and ensure all onboarding steps are initiated promptly Coordinate with Sales and Fulfillment on hardware orders, including confirming order det
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