Intellihub
Technology
AdministrativeAssistant
Neural analysis suggests this role is
optimal for mid candidates.
“Administrative Assistant at Intellihub. Skills: Data management, Process improvement, Stakeholder management. Manage accurate data entry. Perform timely data entry”
Industry & Context.
Issue resolution; Discrepancy resolution; Solutions-focused
What They're Looking For.
Must Have
Previous administrative experience, Previous data entry experience, Previous sales support experience, Previous operations support experience, Advanced Microsoft Office Suite user, Structured approach to data accuracy, Structured approach to quality control, Highly organised, Ability to manage multiple tasks, Ability to manage competing priorities, Confident working across software platforms, Confident working across web applications, Confident working across spreadsheets, Clear written communication skills, Clear verbal communication skills, Effective written communication skills, Effective verbal communication skills, Solutions-focused mindset, Confidence to question inconsistencies
Nice to Have
Exposure to SaaS platforms
What You'll Do.
Manage accurate data entry
Perform timely data entry
Perform ongoing data quality checks
Onboard customer accounts
Maintain customer accounts
Provide account support
Provide admin support
Resolve customer queries
Fulfill customer requests
Verify asset listings
Maintain documentation
Liaise with internal teams
Liaise with external partners
Resolve discrepancies
Support data extraction
How You'll Work.
Team & Collaboration
Internal teams; External partners; Sales team; Customer support team; Product development team; Operations team; Third-party platforms; Roaming networks
Communication Scope
Written communication; Verbal communication
Full Job Description
Here at EVSE we put our people first. Our talented, dedicated and passionate workforce strive to keep EVSE at the forefront of EV charging since our inception in 2015. Embracing a vision for a sustainable future, we are dedicated to delivering the latest EV charging technology for every household, business and commercial need. TheAdministrative Assistant at Exploren plays a vital role in maintaining the accuracy and integrity of our platform data. From data entry and quality checking to onboarding new assets, setting up customer accounts, and verifying assets across third-party platforms, this position ensures the foundations of our operations remain consistent and dependable. The role works closely with internal teams and external partners to support a seamless experience for customers and stakeholders. The Exploren team works closely with sales, customer support, product development, and operations to ensure accurate data, smooth onboarding of new assets, and reliable platform performance — supporting EVSE's position as a leader in sustainable mobility infrastructure. YOUR KEY ACCOUNTABILITIES * Manage accurate and timely data entry across Exploren systems, including ongoing data quality checks and issue resolution * Onboard and maintain assets (chargers, locations, configurations) and customer accounts, ensuring correct setup and permissions * Provide ongoing account and admin support, resolving queries and fulfilling requests * Audit and verify asset listings across third-party platforms to ensure accuracy and visibility * Maintain clear documentation of onboarding, updates, and quality control activities * Liaise with internal teams and external partners to resolve discrepancies and keep tasks on track * Support reporting and data extraction from internal systems as required * Contribute to continuous improvement of onboarding, admin processes, and product enhancements KEY STAKEHOLDERS * Customers: Support account setup, administrative requests, and platform-re
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