AdministrationTeamLeader

_**Administration Team Leader Wolverhampton Hospital | Administration | Fixed-Term Contract | Full Time Competitive Salary, depending on experience 37.5 hours per week**_ Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as an Administration Team Leader at our Wolverhampton Hospital and play your part in building a healthier nation. The Administration Team Leader role oversees and is accountable for the Inpatient Bookings, Medical Records and Medical Secretary teams, in a busy, ever-changing environment. The successful applicant will be ready to take on a challenge and be enthusiastic to be part of a team driven to meet daily deadlines. **As our Administration Team Leader, you will:** * Lead the Inpatient Bookings, Medical Records and Medical Secretary teams in order to deliver outstanding customer service for both patients and consultants * Support the Inpatient Bookings team to achieve effective and efficient processes, ensuring bookings are made in a timely manner with clear communication and a prominent focus on patient experience * Provide administrative assistance to ensure smooth daily operations within your teams * Ensure compliance with relevant governance including GDPR * Oversee recruitment, training, induction and people management within your teams * Ongoing review of processes, inline with colleagues, to ensure efficient and effective ways of working * Adhere to daily, weekly and monthly deadlines while maintaining high standards * Oversight of pathways and processes to enable clear reporting to the Director of Operations **To succeed as an Administration Team Leader you will need:** * Ability to adapt to complex and changing processes * Highly organised with an excellent attention to detail * Ability to manage multiple demands, working to tight deadlines in a pressurised environment * Ability to manage, motivate, support and organise staff * GCSE English and Maths or equivalent qualification, with strong IT skills **