AdministrationOpsSpecialist

Location: Warsaw, hybrid (up to 2 days per week in the office: CIC Chmielna 73) Salary: up to 11 000 PLN on a B2B contract or 9 130 PLN gross on UoP Tidio is the customer service platform that aligns AI and people, so businesses can scale without losing trust or the human touch. Our goal is to help entrepreneurs grow by making customer service more efficient while keeping it helpful. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too! A few facts about us: * Our product is one of the world's leading AI customer service solutions, and our goal is to become no. 1 * We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. * We currently rate at 4.7/5 in both [Shopify](https://apps.shopify.com/tidio-chat) and [G2](https://www.g2.com/products/tidio/reviews). * Our ML team was among the first in the world to launch an AI agent (Lyro) for customer service! * Every month, our widget is viewed by 350 million unique users, which is 4% of the global population. * Currently, we hire over 150 fantastic people. About the role You will take ownership of the company’s core administrative and operational workflows, covering contracts, documentation, and related lifecycle processes to keep the business running smoothly and without friction. As part of the 7-person Finance & Operations team, you will work closely with P&C, management, and external vendors, helping the company stay organized, efficient, and moving forward in a fast-moving environment where clarity and order matter. In this role, you will report directly to the Tax and Legal Manager. Do you thrive in order and enjoy bringing operational smoothness to everyday business processes? Are you someone who proactively takes action instead of waiting for instructions? If so, this role might be for you 🙂 Most of your work will focus on administrative operations, with