DH Pace
AdministrationCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Administration Coordinator at DH Pace. Skills: Billing, Administration, Customer service. Provide general administrative support. Create customer invoices”
What You'll Achieve.
Meet daily goals; Meet monthly goals; Ensure customers are invoiced timely; Ensure customers are invoiced accurately
Industry & Context.
Analytical skills; Research for resolution
Work overtime
What They're Looking For.
Must Have
Microsoft Office skills, computer skills, Excellent communication skills
Nice to Have
Billing experience, AR/AP experience
What You'll Do.
Provide general administrative support
Create customer invoices
Manage customer invoices
Answer customer calls
Answer customer emails
Enter daily service requests
Set up customer account information
Maintain customer account information
Create team building activities
Implement team building activities
Create community outreach activities
Implement community outreach activities
Perform monthly credit card reconciliations
Upload contract documents
Liaise between customers and staff
Ensure documents are submitted
Ensure deadlines are met
Process service requests
Communicate with departments
Coordinate with departments
Resolve customer inquiries
Complete complex billing duties
Process special billing requirements
Process National Accounts billing
Invoice customers timely
Invoice customers accurately
Assist in processing customer invoices
Review monthly reports
Analyze monthly reports
Identify potential errors
Research for resolution
Track jobs for billing balance
Track monthly cutoff billing dates
Collaborate with Operations team
Resolve billing matters
How You'll Work.
Team & Collaboration
With other departments; With Operations team
Communication Scope
Customer communication
Full Job Description
Why DH Pace? The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. DH Pace Company, Inc. aspires to hire a full time Administration Coordinator at our office in Olathe, Kansas. This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions as well as other administrative and customer service job responsibilities. Job seekers with experience in billing, administrative work, finance, and accounts payable would excel in this position Job Responsibilities: Provide general administrative support in daily office functions. Create and manage customer invoices meeting daily and monthly goals. Answer customer calls and emails and enter daily service requests. Receive and process check and credit card payments. Set up and maintain customer account information. Create and implement team building and community outreach activities. Perform monthly credit card reconciliations. Upload contract documents to company website for review and final agreement. Contract liaison between customers and staff to ensure documents are submitted w/all signatures and deadlines are met. Ensures excellent customer service through fast and accurate processing of service, communication, and coordinating with other departments to resolve inquiries. Complete a variety of complex billing duties, including special billing requirements, lien waivers, and National Accounts billing to ensure customers are invoiced timely and accurately. Assist in processing customer invoices through web portals. Review and analyze monthly reports, identify potential e
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