EVERIENCE
Technology
Administrateur·ricesupportN2/N3
“Administrateur·rice support N2/N3 at EVERIENCE. Skills: Workplace transformation, Windows 10/11 migration, N2/N3 support. Take charge of incidents. Handle complex requests”
What You'll Achieve.
Reduce recurring incidents; Optimize user experience
Industry & Context.
Diagnostic; Analysis; Resolution
What They're Looking For.
Must Have
Experience support N2/N3, Environment Microsoft, Master Intune, MECM/SCCM, Microsoft 365, Diagnostic and resolution, Complex incidents, Deployment and packaging, ITSM tools, ITIL processes
Nice to Have
Appetence for deployment, Packaging applicatif
What You'll Do.
Take charge of incidents
Handle complex requests
Enrich knowledge base
Participate in improvement
Contribute to reduction
Optimize user experience
How You'll Work.
Team & Collaboration
Workplace + Security community; Dynamic team
Applying for this Administrateur·rice support N2/N3 role?
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