OOCA
Mental Health Care
AdminSupportandCustomerService
“Admin Support and Customer Service at OOCA. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service, documentation, coordination, administrative tasks. supporting administrative tasks. internal coordination”
What You'll Achieve.
ensure smooth and efficient daily operations
Industry & Context.
What They're Looking For.
Must Have
Manage and organize internal documents, including operations-related and general administrative documents, Support reimbursement processes, collect receipts, and prepare related documentation, Monitor office supplies and coordinate purchasing when necessary, Maintain and update internal records and documents in an organized and accessible manner, Support the Operations Assistant Manager with documentation, coordination, and administrative tasks, Prepare materials, documents, and equipment for company activities, offsite events, or exhibitions, Coordinate with internal teams, vendors, and related parties to support daily operations, Provide general administrative support and perform other assigned tasks as required by the company, Respond to customer inquiries and provide basic coordination through company communication channels such as LINE, WhatsApp, Email, Social Media, and phone calls, Support appointment coordination, scheduling, and customer requests, Provide information regarding clinic services and coordinate with relevant teams when necessary, Escalate urgent issues or important service-related matters to supervisors, Support coordination with psychologists and psychiatrists for both onsite and online services, Review and ensure session details and related information are accurate and complete
What You'll Do.
supporting administrative tasks
internal coordination
clinic operational support
operational activities
basic customer coordination
How You'll Work.
Team & Collaboration
cross-functional coordination; Coordinate with internal teams, vendors, and related parties to support daily operations; Support coordination with psychologists and psychiatrists for both onsite and online services
Communication Scope
Respond to customer inquiries
Applying for this Admin Support and Customer Service role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about OOCA?
Real rants from real employees. Read before you apply.