Amazon Development Center U.S., Inc.
Cloud Computing
ADCEngineerI,AWSADCMonitoring&Observability
“ADC Engineer I, AWS ADC Monitoring & Observability at Amazon Development Center U.S., Inc.. Skills: Cloud Monitoring, Observability, Troubleshooting. Analyze defined projects. Break down work”
What You'll Achieve.
Enhance customer experience; Deliver reliable services; Ensure excellent customer experience
Industry & Context.
Troubleshooting technical issues; Automating manual processes; Root cause analysis; Performance engineering; Service scaling; Simplify complex problems
Active TS/SCI clearance, Maintain TS/SCI clearance, Maintain polygraph clearance, On-call rotations
What They're Looking For.
Must Have
High school or equivalent diploma, 1+ years Linux systems administration, 1+ years technical troubleshooting, 1+ years networking experience, Active TS/SCI security clearance
Nice to Have
Experience with distributed systems, Experience with service-oriented architecture, Experience with web services, Linux/UNIX systems administration experience, Windows operating systems experience
What You'll Do.
Analyze defined projects
Define success criteria
Identify implementations lacking high availability
Identify systemic patterns
Resolve operational concerns
Mitigate operational concerns
Escalate operational concerns
Support operational stability
Investigate customer issues
Analyze metric trends
Identify performance degradation
Identify capacity concerns
Collaborate on automation opportunities
Respond to service alerts
Respond to customer issues
Dive deep into metrics
Understand system behavior
Understand system dependencies
Implement improvements to operational processes
How You'll Work.
Team & Collaboration
Software development teams; Skilled engineers; Technical leaders
Communication Scope
Technical deep-dives
Process & Methodology
Milestones, Success criteria
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