AdOperationsManager

Commerce media is one of the fastest-growing segments in advertising, and Citi is bringing its powerful assets to launch a new media offering. With 70MM+ cardmembers, 6.5 billion annual transactions, and visibility across 700+ merchant categories, Citi has the scale, the trust, and the data infrastructure to compete at the highest level. What sets Citi apart is the depth and breadth of its view. Where retailers see spending only within their own ecosystem, Citi sees actual purchase behavior across the full customer wallet, spanning categories, merchants, and channels. That cross-wallet visibility, combined with Citi's direct relationships with tens of millions of engaged, digitally active customers, creates a compelling foundation for advertisers who want to reach high-intent audiences and measure real outcomes. We're building Citi Ads, Citi's Commerce Media business, from the ground up, and we're looking for a programmatic media subject matter expert who knows how to translate client objectives into flawless campaign execution. Someone who is comfortable with detail and precision, and who takes pride in building campaigns that perform, scale, and evolve with the market. If you've spent your career leading large-scale programmatic media teams and you're ready for the challenge of a lifetime, this is the role. The Ad Operations Manager is a highly hands-on, execution-focused role responsible for the day-to-day delivery of campaigns across Citi Ads. This individual will own the tactical setup, trafficking, and optimization of campaigns, ensuring accuracy, speed, and performance. This role is ideal for someone who thrives in the details—managing tags, troubleshooting delivery issues, and ensuring campaigns launch and run flawlessly—while contributing to building scalable processes in a fast-paced, build-from-scratch environment. **_Responsibilities:_** * Execute campaign setup and trafficking across ad platforms, ensuring accuracy and timeliness * Perform QA on all cam