Conviva Senior Primary Care
ActivityCoordinator
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“Activity Coordinator at Conviva Senior Primary Care. Skills: Customer service, Bilingual, Patient-facing roles. Ensure day-to-day operations of Wellness Center meets participant needs. Perform basic administrative/clerical/operational/customer support/computational tasks”
What You'll Achieve.
Enhancing the consumer experience; Supporting organizational goals
Industry & Context.
Patient facing role, Part of Humana's Tuberculosis (TB) screening program, Required to be screened for TB
What They're Looking For.
Must Have
Minimum of one year of customer service experience in an administrative setting, Bilingual in English and Spanish, Experience in patient-facing roles, especially those involving structured or planned activities, Works effectively both independently and as part of a team, Ability to follow general direction, Highly detail-oriented with organizational skills, Excellent time management and organizational abilities, Ability to communicate clearly and professionally with individuals at all levels of the organization, Shows a commitment to enhancing the consumer experience and supporting organizational goals
Nice to Have
Bachelor's degree in Business Administration, Healthcare Administration, or a related field or, in lieu of a bachelor's degree, 5+ years of healthcare administration and/or leadership experience, Basic knowledge of Population Health Strategy, Familiarity with Medicare, Experience managing a budget of $500,000 or more
What You'll Do.
Ensure day-to-day operations of Wellness Center meets participant needs
Perform basic administrative/clerical/operational/customer support/computational tasks
Schedule Wellness Center meeting rooms and fitness rooms
promote and coordinate programs for fitness activity
Verify insurance coverage and eligibility
Review new patient registration
Enter new patient information into the computer system
How You'll Work.
Team & Collaboration
Works effectively as part of a team; Communicate clearly and professionally with individuals at all levels of the organization
Communication Scope
Ability to communicate clearly and professionally
Full Job Description
# **Become a part of our caring community** The Activity Coordinator ensures the day-to-day operations of the Wellness Center meets participant needs. The Activity Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments. You will report to the Center Administrator. The Activity Coordinator schedules the Wellness Center meeting rooms and fitness rooms for pre-programmed classes, activities and/or events. Plans, promotes and coordinates programs to provide members with a variety fitness activity. Responsible for greeting patients, verifying insurance coverage and eligibility, reviewing new patient registration, and entering new patient information into the computer system at an outpatient care site. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. # **Use your skills to make an impact** **Required Qualifications:** · Minimum of one year of customer service experience in an administrative setting · **Bilingual in English and Spanish** · Experience in patient-facing roles, especially those involving structured or planned activities (such as event planning). · Works effectively both independently and as part of a team, with the ability to follow general direction. · Highly detail-oriented with strong organizational skills. · Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint. · Excellent time management and organizational abilities. · Ability to communicate clearly and professionally with individuals at all levels of the organization. · Shows a strong commitment to enhancing the consumer experience and supporting organizational goals. **Preferred Qualifications:** · Bachelor's degree in Business Administration, Healthcare Administration, or a
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