Teledyne Benthos

undersea technology

AcousticCommunicationsServiceTechnician

$45–59k North Falmouth, Massachusetts, United States FULL TIME
The Brief

“Acoustic Communications Service Technician at Teledyne Benthos. Skills: repair, technical support, troubleshooting, electro-mechanical skills. routine maintenance. troubleshooting”

Industry & Context.

undersea technology
Problems you'll solve

Advanced troubleshooting and problem-solving techniques

Eligibility Requirements

Position may include some domestic and international travel to customer sites and other service offices, Must be able to travel if needed, be able to obtain a US passport, Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees), Ability to handle and move equipment (up to 50 lbs. ), at times, Ability to move around in oceanographic vessels and small boats (ladders, tight spaces), Ability to work in the field in adverse weather conditions and adverse working conditions, Occasional work at non-standard work hours, This position requires prolonged periods of standing and sitting in a repair lab setting

What They're Looking For.

Must Have

5+ years of experience in a repair, technical support, or military technical training, Technical background with proven software, electrical, and electro-mechanical skills, Advanced troubleshooting and problem-solving techniques, Excellent communicator, both verbal and written, with interpersonal skills, Computer skills and knowledge of Microsoft Office products is essential: Excel, Word and Power Point, Must be able to travel if needed and be able to obtain a US passport, Must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees)

Nice to Have

Associate’s Degree or higher in mechanical or electrical engineering preferred or combination of experience and education, Candidates must possess, or be able to obtain, a US security clearance, Previous experience using Salesforce or other Customer Relationship Management (CRM) tool, Experience working closely with customers in sales, customer service, or technical capacity, Ability to work as part of an extended team to identify, repair, and report on all isolated equipment failures

What You'll Do.

repair for Benthos acoustic communication systems

repair support for other Ocean product lines

Deliver Benthos service and support

Answer technical inquiries from customers via website

and repair complex oceanographic equipment

Document all repair activities accurately

write clear and concise repair reports for customers

Travel to customer sites for testing and service as required

How You'll Work.

Team & Collaboration

work as part of an extended team

Communication Scope

Excellent communicator, both verbal and written

Free ATS check

Applying for this Acoustic Communications Service Technician role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about Teledyne Benthos?

Real rants from real employees. Read before you apply.

Read Company Rants →