Amazon Logistica do Brasil
Logistics
ACESProcessSpecialist,ACES(AmazonCustomerExcellenceSystem)
“ACES Process Specialist, ACES (Amazon Customer Excellence System) at Amazon Logistica do Brasil. Skills: Process improvement, Quality control, Operational metrics. Be Subject Matter Expert. Lead process integration”
What You'll Achieve.
Ensure SOP adoption; Eliminate defects; Eliminate deviations; Raise bar on performance; Raise bar on efficiency
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Experience using data, Bachelor's degree, Experience owning program strategy, Experience in operational role, Experience in program management, Speak, write, and read fluently in English
Nice to Have
Master's degree or MBA, Six Sigma White Belt, Experience in design review process
What You'll Do.
Be Subject Matter Expert
Lead process integration
Lead Continuous Improvement initiatives
Own and manage change
Identify opportunities for improvement
Deliver best possible service
How You'll Work.
Team & Collaboration
Work with AMZL teams; Work with counterparts in other geographies; Work with Station Ops; Work with Last Mile team; Work with DSPs; Work with Learning team; Work with Finance team; Work with HR team; Work with Loss Prevention team
Process & Methodology
PMP, Program management
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