Souq. com for E-Commerce LLC
Project/Program/Product Management--Non-Tech, Program Management, fulfillment ops
ACESManagerEgypt,AmazonNow
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“ACES Manager Egypt, Amazon Now at Souq. com for E-Commerce LLC. Skills: Operational improvements, Process optimization, Cross-functional projects. Lead UltraFast Grocery (UFG) LM improvements. Drive standardization efforts”
What You'll Achieve.
Meet business goals; Exceed business goals
Industry & Context.
Analytical problem-solving; Root cause analysis
Flexible schedule, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
2+ years of program management experience, 3+ years of CMMS program experience, 3+ years of maintenance planner/scheduler experience, 3+ years of advanced Microsoft Word and Excel experience, Bachelor's degree in relevant field, 2+ years of Amazon RME experience
Nice to Have
Knowledge of Lean principles, Knowledge of DMAIC methodology, Experience in MS Access, Experience in SQL, Experience in requirement gathering, Ability to write clear requirement document, Experience using Microsoft Projects software, Experience with material handling systems installation, Experience with material handling systems operation, Experience with material handling systems maintenance, Experience working in analytical environment, Experience working with cross-functional teams
What You'll Do.
Lead UltraFast Grocery (UFG) LM improvements
Drive standardization efforts
Act as liaison with other departments
Provide process skills to UFG
Provide SME support for UTR
Provide SME support for routing
Provide SME support for OTR planning
Support UTR/LM Kaizen Events
Run cross-functional projects
Coordinate cross-functional projects
Ensure best practices are followed
Support project execution
Resolve issues between functions
Hold functions accountable
Partner with RoW countries
Implement best practice
Maintain Health and Safety standards
Promote Health and Safety culture
Measure operational performance
Offer performance feedback
Provide development support
Drive continuous improvement projects
Work on strategic projects
Write leadership updates
Establish objectives for safety
Establish objectives for quality
Establish objectives for productivity
Establish objectives for customer experience
Establish metrics for safety
Establish metrics for quality
Establish metrics for productivity
Establish metrics for customer experience
Provide team with tools
Drive improvements in productivity
Drive improvements in efficiency
Use data-driven decisions
Use analytical problem-solving
How You'll Work.
Team & Collaboration
Cross-functional teams; Country business teams; RoW countries
Communication Scope
Leadership updates; MBRs; QBRs
Process & Methodology
Program management, Project management
Full Job Description
Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customer and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Global Specialty Fulfillment (GSF) operations is looking for an experienced leader with a strong record of achieving results. We are looking to hire an ACES Program Manager in EGY to join the team that redefines Ultra-fast grocery operation and help us build and grow this new service for our customers. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation. ACES managers are focused on leading UltraFast Grocery (UFG) LM Under The Roof (UTR)/On The Road (OTR) improvements made on behalf of Amazon customers, to drive into standardization efforts, act as liaisons with other departments, provide process skills to the UFG under the roof and Last mile station, provide SME support for UTR, routing and OTR planning, support UTR/LM Kaizen Events in their areas of expertise, and to run and coordinate cross-functional projects for successful implementation across the UFG Amazon Now Stores. Key job responsibilities As a key link between local operations and country business teams you will help drive innovation, test new ideas and ensure that best practices are being followed safely. Six key areas that you’ll always focus on include Safety, People, Quality, Customer Experience, Productivity, Costs and Environment. Supporting project execution working accross multiple function in the org. Should be able to amicably resolve issues during passionate discussions between various functions. Should be able
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