AcesManager

The Amazon Customer Experience System (ACES) team in the JP Amazon Logistics division (AMZL) is looking for a passionate Program Manager with an expertise in process improvement and process standardization. This position will drive the overall optimization of the last mile operations network in Japan, ensuring continuous improvement, operational excellence, and the ultimate goal of maximizing customer benefits for Amazon Logistics Japan. This is a great opportunity to join an entrepreneurial business. The successful candidate will have the knowledge and drive to truly understand the process, be data-driven, and be able to analyze process challenges and make improvements. Excellent communication skills, a bias for action, delivering results, and a big-picture view are essential to success. The candidate is a self-starter who takes responsibility for business problems and does what it takes to make them successful. JP Amazon Logistics部門（AMZL)のAmazon Customer Experience System（ACES）チームでは、プロセス改善やプロセス標準化を行うことに長けた、熱意溢れるプログラムマネージャーを募集しております。本ポジションは日本のラストマイルにおけるオペレーションネットワークの全体最適化を推進し、Amazon Logistics Japanにおける継続的な改善と卓越したオペレーション、そして最大の目的である顧客利益の最大化を実現します。起業家精神あふれるビジネスに参加する絶好の機会となります。 成功する候補者は、プロセスを正しく理解する知識と行動力があり、データドリブンでプロセスの課題を分析して改善を行うことができる人です。優れたコミュニケーションスキル、行動への偏見、結果の提供、そして大きな視野は、成功に不可欠です。候補者は、ビジネス上の問題に責任を持ち、それらを成功させるために必要なことをする自発的な人です。 Key job responsibilities This position is responsible for the rapidly expanding AMXL (Amazon Extra Large) process and will perform the following responsibilities, AMXL Aces supports end-to-end process improvement from fulfillment to last mile: - Understand on-site operations, extract and document best practices, and create standard work - Identify issues with current processes and implement improvements. - Work on large-scale programs and initiatives with stakeholders at all levels across departments and regions This role provides the opportunity to work closely with multiple departments and teams, including delivery station operation