AccountsReceivableSpecialist

### **About Us** At **Remote Talent LATAM** , we connect top Latin American talent with leading U.S. marketing and sign solutions agencies. We guide businesses and candidates through every step of the hiring process, ensuring the perfect match in skills, culture, and goals. While we’re not direct employers, we act as a trusted partner, bridging the gap between exceptional talent and growing opportunities. ### **About the Client** Our client is a high-performing U.S.-based signage and visual communications agency within a global franchise network. They are a "growth-first" company that prioritizes first-class service and unparalleled customer satisfaction. Known for their high expectations and rapid pace, they foster a culture where self-motivation and a "builder" mindset are essential for success. ### **About the Role** We are seeking a focused and professional **Accounts Receivable Specialist** to maintain a healthy cash flow and manage the company’s Aging Report. This is a communication-heavy role that requires the "velvet glove" approach, maintaining excellent client relationships while being firm and persistent about collections. You will act as the primary detective and problem solver for outstanding balances, ensuring that billing hurdles are cleared and payments are secured. ### **Key Responsibilities** * **Active Collections & Outreach:** Conduct high volume outbound calls and email follow-ups to secure payment commitments and resolve outstanding invoices. * **Aging Report Audit:** Daily monitoring of the Aging Report within the internal operating system to identify priority accounts and high-balance overdue items. * **Relationship Management:** Act as the "face of AR," listening to client concerns, identifying why a bill hasn't been paid (e.g., wrong department, missing info), and correcting the issue immediately. * **Payment Processing:** Manually process credit card payments over the phone and resend digital invoices with "Click-to-Pay" links to simplify