Quadient
Technology
AccountsReceivableRepresentative(Bilingual)
Neural analysis suggests this role is
optimal for entry candidates.
“Accounts Receivable Representative (Bilingual) at Quadient. Skills: Accounts Receivable, Collections, Customer Contact. Coordinate collection activities. Track outstanding invoices”
What You'll Achieve.
Achieve monthly collection targets
Industry & Context.
Problem-solving skills
What They're Looking For.
Must Have
3 years collections experience, 3 years customer service experience, Fluency in French, Fluency in English
Nice to Have
Administrative skills, Organizational skills, Analytical skills, Problem-solving skills
What You'll Do.
Coordinate collection activities
Track outstanding invoices
Monitor past-due accounts
Contact clients for payments
Investigate discrepancies
Liaise with internal departments
Resolve invoicing issues
Resolve processing issues
Conduct daily collection calls
Maintain collection records
Perform account research
Perform customer searches
Negotiate payment arrangements
Prepare collection reports
Achieve monthly collection targets
Support accounting duties
Support administrative duties
How You'll Work.
Team & Collaboration
Work collaboratively; Team-oriented environment
Communication Scope
Phone communication; Email communication; Mail campaigns
Full Job Description
At Quadient , we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact – help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels. Quadient Canada is seeking a Bilingual Accounts Receivable Representative (French & English) to join our team. In this role, you will be responsible for supporting accounts receivable activities and ensuring timely collection of payments for services and goods provided to clients. This includes communicating with customers, monitoring outstanding invoices, and helping resolve billing issues. Essential Duties & Responsibilities * Coordinate activities related to the collection of delinquent accounts. * Track and monitor outstanding invoices and past-due accounts. * Contact clients via phone, email, or mail campaigns to arrange payments. * Reconcile accounts and investigate discrepancies when needed. * Liaise with internal departments to resolve invoicing or processing issues. * Conduct daily collection calls and maintain detailed records of collection activities. * Perform account research and customer searches (skip tracing) when required. * Negotiate payment arrangements with customers. * Prepare regular and ad-hoc reports on collection activities. * Work toward achieving monthly collection targets. * Support other accounting or administrative duties as assigned. ## Qualifications * Fluency in both French and English (spoken and written) is required. * Minimum 3 years of collections and/or customer service experience. * Strong administrative and orga
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