Sutherland
Finance / FinServ
AccountsPayablesandProcessingAssociate
“Accounts Payables and Processing Associate at Sutherland. Skills: Accounts Payables, Reimbursements, customer service, problem solving, attention to detail, integrity, communication skills. Provide the review of invoices/disbursements and determines if payment can be granted to parents/providers for the associated programs.. Ensure that requests are processed in a timely matter.”
What You'll Achieve.
Ability to maintain and meet personal and team goals.; exceeding their expectations with high integrity.
Industry & Context.
Good systematic problem solving ability, using sound business judgment, and following through on commitments to customers.; The ability to quickly and accurately identify and assess individual customer needs and take appropriate action steps to satisfy those needs.; handling troubleshooting techniques; resolving technical issues
Must be 18 years or older., Must have a valid (not expired) government issued ID, TRN and NIS card., Must be able to pass a criminal background check and drug test as needed., Must have flexible availability to work any day and any assigned shift weekly. (Weekends and Public Holidays)., Must be able to train and / or work onsite at our Red Hills Road site.
What They're Looking For.
Must Have
Must be 18 years or older., A minimum of 3-4 CXC/GCE/City & Guilds subjects inclusive of English Language and a Numeric Subject ( Mathematics or Principles of Accounts), or a U. S. high school diploma or GED., Understanding of Accounts Payables and Reimbursements., Must have a valid (not expired) government issued ID, TRN and NIS card., Must be able to pass a criminal background check and drug test as needed., Must have flexible availability to work any day and any assigned shift weekly. (Weekends and Public Holidays)., Must be able to train and / or work onsite at our Red Hills Road site., Basic PC keyboarding basic Microsoft Office (Outlook, Word, Excel) experience required., Ability to type over 30 WPM with 80% accuracy., Must be very tech savvy with abilities in handling troubleshooting techniques and resolving technical issues.
Nice to Have
1 year of BPO/customer service experience preferred., Experience in customer service is an asset and preferred., working with CRM applications preferred.
What You'll Do.
Provide the review of invoices/disbursements and determines if payment can be granted to parents/providers for the associated programs.
Ensure that requests are processed in a timely matter.
Reviews the invoices/disbursements to determine what level of approval is needed and determines if the submission can be paid based on the statute provisions.
Ensures proper documentation accompanies the invoices/disbursement for audit purposes for both standard invoices/disbursements.
Reviews duplicate invoices in the internal processing system
and research to ensure that the invoice was not previously entered.
Maintain knowledge of program and handle changes in company policies
Ability to process Tier 1 Reimbursements
Ability to process Tier 2 Reimbursements
How You'll Work.
Team & Collaboration
working together to create great breakthrough solutions.; playing to win.
Communication Scope
verbal and written communication skills and the ability to tailor styles to the audience; Excellent verbal and written communication able to translate Customer communication rapidly and effectively on live voice or chat interactions.; proficient reading skills required.
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