KONE BUSINESS SERVICES
Finance
AccountsPayableHelpdeskSpecialistwithPolishLanguage
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“Accounts Payable Helpdesk Specialist with Polish Language at KONE BUSINESS SERVICES. Skills: Accounts Payable Helpdesk. Support for AP queries from vendors and internal teams by answering calls and emails. Support accurate and timely invoice processing in line with internal controls and SLAs”
What You'll Achieve.
ensure efficient and accurate support in the accounts payable area; Contribute to process improvements, automation initiatives, and knowledge base updates
Industry & Context.
resolve issues
What They're Looking For.
Must Have
Proficient in English, Communicate clearly and professionally in Polish language - level B2 is required
Nice to Have
additional languages are an advantage
What You'll Do.
Support for AP queries from vendors and internal teams by answering calls and emails
Support accurate and timely invoice processing in line with internal controls and SLAs
Maintain high quality of AP data across systems and ensure proper documentation
How You'll Work.
Team & Collaboration
close collaboration with the invoice processing team, suppliers and business teams; Coordinate issue resolution with procurement, finance, and vendors using system-based workflows
Communication Scope
communicate clearly and professionally in Polish language
Full Job Description
We are looking for a **Accounts Payable** **Helpdesk specialist** to join our international KBS team. You will be responsible for a range of activities designed to ensure efficient and accurate support in the accounts payable area. Your daily tasks will involve close collaboration with the invoice processing team, suppliers and business teams to facilitate the processing of invoices. The role builds strong foundations in finance and procurement processes, ERP systems, automation, and stakeholder management that are transferable across the organization. **Who we are looking for?** * You will be joining our finance operations team in Bratislava. In this Accounts Payable (AP) role, you will be the first point of contact for vendors and internal colleagues regarding questions about invoices and payments. * You will work with modern helpdesk tools and systems, gaining hands‑on experience with automated invoice processing, ERP platforms, and helpdesk solutions used in an international environment. * This position is suitable for fresh graduates starting their finance career as well as experienced AP professionals who enjoy stakeholder interaction, structured processes, and technology‑enabled finance operations. * You have good attention to detail and enjoy structured, system‑driven work * You communicate clearly and professionally in Polish language - level B2 is required (additional languages are an advantage) * You have a service‑oriented mindset and enjoy helping others to resolve issues **What you will do?** * Support for AP queries from vendors and internal teams by answering calls and emails and maintain our business relationships – not a call center * Coordinate issue resolution with procurement, finance, and vendors using system‑based workflows * Support accurate and timely invoice processing in line with internal controls and SLAs * Maintain high quality of AP data across systems and ensure proper documentation * Contribute to process improvements, automation ini
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