RocketAMS
eCommerce
AccountSpecialist(TikTokShop&Amazon)DayShift,Remote
“Account Specialist (TikTok Shop & Amazon) - Day Shift, Remote at RocketAMS. Skills: TikTok Shop execution, Amazon Seller Central, Amazon Vendor Central, Affiliate program management. Run client accounts end to end on TikTok Shop. Own day-to-day platform operations”
What You'll Achieve.
Meet deadlines without close supervision; Achieve ROAS targets; Control cost of creator outreach; Achieve steady weekly creator activations; Move accounts out of incubation
Industry & Context.
Analytical skills: you read performance data and name the lever to pull; Analytical skills, able to translate performance metrics into actions
What They're Looking For.
Must Have
Hands-on TikTok Shop experience inside Seller Center: listings, vouchers, affiliate program, GMV Max, and inbound shipments under FBT, Experience building and managing creator or affiliate outreach at scale, including eligibility screening and commission negotiation, Comfortable owning multiple client accounts and meeting deadlines without close supervision, Advanced Google Sheets or Excel: dashboards, VLOOKUP / INDEX MATCH, SUMIFS, FILTER, pivot tables, Analytical skills: you read performance data and name the lever to pull, Detail oriented, proactive, and willing to document your own processes, Genuine interest in learning Amazon as a second channel, Hands-on experience managing TikTok Shop (Seller Center, affiliate program, FBT inbound, GMV Max, vouchers), Forecasting, budgeting, and reporting skills in Google Sheets or Excel, Ability to manage multiple client accounts independently and meet deadlines, Analytical skills, able to translate performance metrics into actions, Detail oriented and proactive, with experience documenting processes and improving workflows, Willingness to train into Amazon Seller Central and Vendor Central as a second channel
Nice to Have
Prior Amazon Seller Central or Vendor Central exposure is a plus, not a requirement
What You'll Do.
Run client accounts end to end on TikTok Shop
Own day-to-day platform operations
Manage TikTok Seller Center across listings
Set up and run new follower vouchers
and minimum-spend promotions
Plan and execute Fulfilled by TikTok (FBT) inbound shipments
Optimise storefront layout and category navigation
Maintain SOP documentation for TikTok Shop ads and operations
Run the affiliate program from creator sourcing to activation
Build and prioritise creator lists
Manage open collaboration and targeted outreach
Coordinate product seeding to approved creators
Set up and manage GMV Max campaigns
Manage TikTok ads spend against ROAS targets
Complete seller probation requirements
Run the operational setup for US TikTok Shop accounts
Build and maintain weekly scorecards
and quarterly client reports
Support cross-channel reporting
Attend client debriefs
Shadow senior Amazon specialists on Seller Central and Vendor Central work
Progress to managing Amazon promotional calendars
Build proficiency in Amazon performance metrics
Pair with category leads on weekly client debriefs
How You'll Work.
Team & Collaboration
Collaborate daily with senior Amazon specialists, the founders, and creator-facing teammates; Attend client debriefs and contribute headline findings and next steps for your accounts; Pair with category leads on weekly client debriefs to absorb how Amazon decisions get made
Communication Scope
Deliver weekly, monthly, and quarterly client reports that name the action or decision; Attend client debriefs and contribute headline findings and next steps for your accounts
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