AccountSpecialist-Graduate

Account Specialist - Graduate This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE partner/customer office. **Who We Are:** Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** * Begin your professional journey in a customer-facing role where you will receive structured training, practical exposure, and the support you need to grow with confidence. **Build Meaningful Customer Relationships** * Create a positive and professional customer experience in every interaction. * Build confidence in communicating with customers through email, phone, and HPEFS customer portals. * Develop strong working relationships with customers and internal stakeholders across the business. **Key Responsibilities** Customer Experience and Account Support · Gain hands-on experience in customer payment processes and learn how to work with key customer contacts. · Support the management of healthy accounts receivable balances for assigned customers. · Build attention to detail by accurately recording customer interactions and account activities in the system. Collections and Accounts Receivable Management · Develop practical exposure to collections and delinquency management while helping the team achieve AR targets across billed and due, 31+, 91+, and 181+ ageing buckets. · Participate in AR revie